El Paso Electric




Your Electric Company
Home|Contact EPE|Customer Service|Bill Pay|Careers|Community|Education
|About EPE|Investor Relations|Corporate Governance|Transmission
Customer Service
Payment Options
Your Electric Service
Your Bill
Assistance Programs
Trouble and Outages
Streetlights
Your Home
Your Business
Customer Rights
Renewable Energy
Energy Efficiency
Customer Newsletter
Rates and Information
Report Energy Theft
New Construction

Your Electric Service


With more than 360,000 customers in Texas and New Mexico, El Paso Electric is committed to providing quality customer service.

To apply for service, to disconnect or transfer service, contact the El Paso Electric Customer Service Call Center
in El Paso: (915) 543-5970
in areas outside El Paso: 1-800-351-1621

Applying for Service
Applicants requesting electric service from EPE may be asked to complete and sign a standard service application form and provide photo identification.

Bill Payment Options
El Paso Electric offers its customers a variety of payment options to make bill payment easy and convenient.

Security Deposits
EPE may require an initial security deposit.

Disconnection of Service
El Paso Electric is entitled to disconnect service for various reasons.

Reconnection of Service
EPE's process for reconnection of service after service has been disconnected.