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Customer Rights

El Paso Electric is governed by the rules and regulations of the Public Utility Commission of Texas and the Public Regulatory Commission in New Mexico. The Your Rights as a Customer booklet is provided to EPE customers as a summary of customer rights and other useful information regarding the service provided by EPE.

Please note, the booklet is in Portable Document Format (PDF) and requires the Adobe Acrobat Reader to view. It is recommended that the Adobe Acrobat Reader be downloaded first. The Adobe Acrobat Free Reader can be downloaded here.

Texas
Your Rights As A Customer
Sus Derechos Como Cliente

New Mexico
Your Rights As A Customer
Sus Derechos Como Cliente