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El Paso Electric (EPE) provides this statement to address any concerns you may have as to what information we may collect during your web site visit and what we do with that information.
EPE has a strong commitment towards protecting our customers' privacy. EPE only collects information on what pages our customers visit and any information provided by our customers in response to on-line surveys or forms. EPE collects this information to ensure and improve the content of our web site and to contact customers when information has been requested or submitted. This information remains in-house and is not sold to any outside agencies. However, EPE may disclose customer information, as permitted or required by law to:
- local, state and federal law enforcement pursuant to lawful procedures;
- to third parties acting on our behalf, for example, a consulting firm hired to create and analyze a customer satisfaction survey; and
- to regulatory agencies at the local, state or federal level to satisfy any regulatory requirements.
EPE respects your right to privacy and provides a secure environment to protect any information that you may provide to us. The information is stored on secured servers and any employee with access to these servers is required to respect the confidentiality of the information.
If at any time you have any questions or concerns on our web site privacy policy, please contact us at the following address:
Public Relations
P.O. Box 982
El Paso, Texas 79960
We can also be reached by e-mail at corpcomm@epelectric.com. If you prefer to contact us by telephone, please call 915-543-5916. |
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