Business Services
El Paso Electric has made a commitment to improving customer satisfaction. EPE believes that by focusing on customer concerns such as increased reliability, added service and innovative programs, customer satisfaction will be achieved. At El Paso Electric, customer service is a responsibility that is taken very seriously.
Customer Service Information
Renewable Energy Interconnection
Customers installing and interconnecting a renewable energy generator reduce the energy requirements that would be normally taken from El Paso Electric. At the end of the billing month, El Paso Electric would read your bi-directional meter and measure the net kiloWatt hours (kWhs) flowing from or to the EPE system. Net consumption is charged at the applicable rate and net production is credited based on EPE's Rate Schedule No. 48.
Power Outage Tips for Businesses
Tips on how to prepare for outages, minimize disruptions and protect your equipment.
Workplace Safety
A brief compilation of generally accepted practices that should be adapted or modified to address the unique aspects of your working environment, your company policies, and local and/or state and Federal codes.
New Construction
El Paso Electric has a line extension policy that applies to new customers requiring new or additional electric service.
Energy Library
The library contains hundreds of pages of valuable informationon residential and commercial energy topics as well as information describing the fundamentals of electricity - Electricity 101.