El Paso Electric’s mobile payment application, MobilePay, is operated by TIO Networks. PayPal issued the statement below regarding the temporary suspension of TIO Networks’ payment services. El Paso Electric (EPE) is not aware of any EPE customers’ electric services impacted because of this issue.
If customers have any questions regarding a payment to their account, they can contact our customer service department toll-free at 1-800-351-1621.
For a complete list of available payment options, please visit https://www.epelectric.com/tx/residential/bill-payment-options.
PayPay Holdings, Inc. announcement regarding TIO Networks: