El Paso Electric customers who prefer to pay their bills in person can do so closer to home. El Paso Electric offers our customers more than one hundred authorized payment agencies to process current, delinquent and final bill payments, security deposits and all associated service charges. These independently-owned authorized payment agents may charge a convenience fee that is not collected by El Paso Electric.

Payments made to unauthorized payment agencies are made at the risk of the customer. El Paso Electric cannot accept responsibility for the failure of such unauthorized payment agencies to render a customer's payment to EPE.

CheckFree-Affiliated Authorized Payment Agents
CheckFree-Affiliated
Authorized Payment Agents

These locations charge a $1.50 convenience fee that is not collected by El Paso Electric. EPE customers can pay their electric bill at any Walmart or Kmart store in the United States.

Western Union-Affiliated Authorized Payment Agents
Western Union-Affiliated
Authorized Payment Agents

Western Union agencies may charge a $1.00 convenience fee that is not collected by
El Paso Electric.


24-Hour Payment Drop Boxes

For your convenience, 24-hour payment drop boxes are located in El Paso, Fabens, Van Horn, Las Cruces, and Anthony. Payments will be processed the next business day. Please do not deposit cash or payments on termination notices at the payment drop boxes. 


El Paso Electric Offices

You may start/stop service, pay your bill and obtain information at the listed locations.