El Paso Electric customers who prefer to pay their bills in person can do so closer to home. El Paso Electric offers our customers more than one hundred authorized payment agencies to process current, delinquent and final bill payments, security deposits and all associated service charges. These independently-owned authorized payment agents may charge a convenience fee that is not collected by El Paso Electric.
Payments made to unauthorized payment agencies are made at the risk of the customer. El Paso Electric cannot accept responsibility for the failure of such unauthorized payment agencies to render a customer's payment to EPE.
CheckFree-Affiliated
Authorized Payment Agents
These locations charge a $1.50 convenience fee that is not collected by El Paso Electric. EPE customers can pay their electric bill at any Walmart store in the United States.
Western Union-Affiliated
Authorized Payment Agents
Western Union agencies may charge a $1.00 convenience fee that is not collected by
El Paso Electric.
El Paso Electric Walk-In Payment Centers Closing Soon
To provide additional resources to the most utilized customer communication channels, EPE closed its two walk-in payment centers in Texas on January 13, 2023 and will close its two New Mexico payment centers by February 10, 2023. Learn more.
Payment Kiosks
Van Horn, TX:
1800 West Broadway, Suite 316
Monday-Friday: 9AM-3PM
Las Cruces, NM:
5195 Bataan Memorial West #2
Monday-Friday: 9AM-6PM
201 North Water St.
24-Hours
El Paso, TX:
100 North Stanton St.
Monday-Friday 7AM-7PM
24-Hour Payment Drop Box
For your convenience, a 24-hour payment drop boxes is located at 100 N. Stanton Street in El Paso, Texas. Payments will be processed the next business day. Please do not deposit cash or payments on termination notices at the payment drop boxes.
Payment Mailing Address
El Paso Electric
P.O. Box 650801
Dallas, Texas 75265-0801