Every El Paso Electric customer is entitled to access information about the rates you are charged and the services that we provide to you.

You can request rate and service information by calling the El Paso Electric Customer Service Call Center at (915) 543-5970 in El Paso, or 1 (800) 351-1621 in other service areas. You can also make your request in writing by sending an email to rate_research@epelectric.com.

Texas Customers
Texas Customers
Texas Customers

Utility charges are based on a combination of rate tariffs and other factors organized under specific rules and regulations. You can learn more and view this information here.


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New Mexico Customers
New Mexico Customers
New Mexico Customers

Utility charges are based on a combination of rate tariffs and other factors organized under specific rules and regulations. You can learn more, view this information and see state-specific forms here.


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