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      For over 100 years, El Paso Electric Company has worked to help our region grow by providing safe, sustainable and reliable energy for our customers.

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      If you find yourself in in a similar situation, please contact us and ask about our assistance programs. You can find more information as well as learn more about agencies that can help here.

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       Visit our Corporate Sustainability web pages to see data and detailed information regarding our recent sustainability milestones and our approach to environmental stewardship and social responsibility

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      El Paso Electric has been a leader in low carbon generation and will remain so moving forward. That’s why we have shifted towards increasing our renewable energy to provide clean energy to our customers. Read on to learn all about clean energy and how we can use it to help create a cleaner greener future.

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      Introducing the GoEV Savings Program: a new rebates initiative designed to help make Electric Vehicles affordable. It's the perfect place to start if you've been looking to go electric.

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Start, Stop or Transfer Service

Start, Stop or Transfer Service

  • Residential
  • / Customer Service
  • / Your Electric Service
  • / Start, Stop or Transfer Service

Looking for a quicker way to start, stop or transfer your electric service? Use our self-service portal where you can manage all of your service requests online. If you prefer to speak with a customer service team member, just call (915) 543-5970 or toll free at 1-800-351-1621.

Be sure you have the following information handy and it’ll be as easy as 1-2-3.

We’re ready when you are. Just click here to get started!

1. START New Service
  • The mailing address where new service will begin
  • The date you’d like new service to begin
2. STOP Service
  • The mailing address where service will end
  • The date you’d like service to end
  • Your new address where we can mail your final bill
3. TRANSFER Service
  • The mailing address where service will end
  • The date you’d like service to end
  • Your new address where we can mail your final bill
  • The mailing address where new service will begin
  • The date you’d like new service to begin
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