El Paso Electric customers who prefer to pay their bills in person can do so closer to home. El Paso Electric offers its customers more than 100 authorized payment agencies where they can process current, delinquent and final bill payments, security deposits and all associated service charges. These independently-owned authorized payment agents may charge a convenience fee that is not collected by El Paso Electric.
Payments made to unauthorized payment agencies are made at the risk of the customer. El Paso Electric cannot accept responsibility for the failure of such unauthorized payment agencies to render a customer's payment to EPE.
CheckFree-Affiliated Authorized Payment Agents
These locations charge a $1.50 convenience fee that is not collected by El Paso Electric. El Paso Electric customers can pay their electric bill at any Wal-Mart or K-Mart store in the United States.
Western Union-Affiliated Authorized Payment Agents
Western Union agencies may charge a $1 convenience fee that is not collected by El Paso Electric.
El Paso Electric Offices
You may start/stop service, pay your bill or direct any inquiry and obtain information at the these locations.
24-Hour Payment Drop Boxes
For your convenience 24-hour payment drop boxes are located in El Paso, Fabens, Van Horn, Las Cruces, and Anthony. Payments will be processed the next business day. Payments will be processed the next business day. Do not deposit cash or payments on termination notices at the payment drop boxes.