Rules and Regulations


You are entitled to receive information about the rates you are charged and the services available to you. Such information can be obtained by calling the El Paso Electric Customer Services Call Center at (915) 543-5970 or 1-800-351-1621. You may also make your request for rate and tariff related questions through e-mail to the following e-mail address: Rate Research

For all other questions pertaining to your El Paso Electric account, please contact Customer Service.