With more than 360,000 customers in Texas and New Mexico, El Paso Electric is committed to providing quality customer service.
To apply for service, to disconnect or transfer service, contact the El Paso Electric Customer Service Call Center
in El Paso: (915) 543-5970
in areas outside El Paso: 1-800-351-1621
Applying for Service
Applicants requesting electric service from EPE may be asked to complete and sign a standard service application form and provide photo identification.
Bill Payment Options
El Paso Electric offers its customers a variety of payment options to make bill payment easy and convenient.
EPE may require an initial security deposit.
Disconnection of Service
El Paso Electric is entitled to disconnect service for various reasons.
Reconnection of Service
EPE's process for reconnection of service after service has been disconnected.