Electricity for West Texas and Southern New Mexico | El Paso Electric

Outage Center

EPE’s Outage Center has all of the tools and information you need to track and report outages in your area. Click on the map below anytime, 24 hours a day, 7 days a week to see if an outage has been reported in your neighborhood. You can zoom-in on an area where the outage is occurring for more detailed information. To report an outage, please call:

Texas: (915) 877-3400
New Mexico: (575) 523-7591

Outage Map

At times, the outage indicators may remain on the map after power has been restored because EPE is still verifying that power has been restored to all customers in the area.

EPE Customers Affected

1-49

50-499

500-999

1000-5000

5000+

NOTE: The average time for restoration of power is three hours or less, depending on the cause and location of the outage. At times, the outage indicators may remain on the map after your power has been restored because EPE is still verifying that the power has been restored to all customers in the area.

Ways to Report an Outage

You can report outages using the MyEPE Outage Reporting App or by calling our offices. Use the links below to see useful information on preventing an outage.

To learn about our Power Restoration process, click here.