Providing safe and reliable electrical service to our customers is El Paso Electric's number one priority. This is why we want to help customers understand how to use electricity safely and prevent electrical fires and other accidents. The sections below provide information about EPE’s strong reliability ratings, our daily operations and how we respond to outages. You’ll also see safety information, such as the basics of electrical safety, how to avoid electrical hazards and keeping your family, home and business safe while using electricity.

Outage Center

When extreme weather, auto accidents or other circumstances cause a power outage, EPE responds immediately to restore power quickly and safely. If you need to research an outage or report needed repairs in your area, click on the link below.

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When it comes to electricity, safety always comes first. That’s why we’ve assembled these safety tips and best practices to help protect our customers, their homes and businesses as they use electricity every day.

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Reliability Information

Reliability is vital to our mission and we take it very seriously. Read on to review our reliability process and ratings in Texas and New Mexico.

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