Message from Kelly Tomblin

For 120 years, El Paso Electric (EPE) has worked hard to deliver the power our growing region expects and deserves. Going forward you can expect even more from us as we triple our renewable energy resources, provide innovations like battery storage, and offer more ways for you to control your bill and save money – all while improving our communication with you.

So, get to know us again and see how we're meeting the needs of our vibrant community.

Kelly Tomblin, El Paso Electric, CEO

 

Newman Unit 6

 

El Paso Electric: Transforming the Energy Landscape, Newman Unit 6To ensure that our customers' growing energy needs continue to be met, we’re committed to providing reliable energy by innovating our energy generation and portfolio.

In order to achieve this, we’re replacing three older and less efficient generation units with Newman Unit 6 — a new, state-of-the-art 228-megawatt natural gas replacement unit built on an existing site. Its completion will help ensure long-term energy generation capabilities while improving our environmental impact like saving 600 million gallons of water per year.

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Tripling Solar Resources and Utility Scale Battery Storage

 

Tripling Solar Resources and Utility Scale Battery StorageIn a continued effort to expand our solar and renewable energy resources, we will incorporate electricity from two solar facilities to be constructed: a 100 megawatt (MW) solar facility in Santa Teresa, New Mexico and a 100 MW solar facility combined with 50 MW of battery storage. This 50 MW battery storage project will be EPE’s very first utility-scale battery storage resource – a game changer in how we will harness the power of the sun.

The added generation resources will help meet our community’s projected 2022-2023 summer peak seasons energy demand.

 


 

Creating a Smarter Energy Grid, AMSCreating a Smarter Energy Grid

The next generation of our energy grid begins with advanced metering systems. These “smart” meters can offer more reliable service and give customers greater control over their electric bills.

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Saving Energy and Money

 

El Paso Electric MarketplaceEPE is committed to providing our customers with the knowledge and resources they need to use energy efficiently, save on energy costs, and improve their comfort. We’re proud to offer several energy efficiency programs and rebates designed to help our Texas and New Mexico customers get the most out of their energy bills.

We encourage customers to access our energy-saving resources online at epelectric.com/save-money-and-energy, including easy energy efficiency tips, tools, and a variety of rebates and incentives for both homes and businesses.

You can also visit the EP Electric Marketplace, an online store that makes purchasing energy-saving products easy and affordable by applying rebates instantly. Shop a variety of products such as LED light bulbs, smart thermostats, and more.

For additional savings, you can also sign up for our Energy Wise Savings Program. It’s a unique way to help lower the energy demand while keeping you comfortable and saving you money. Plus, you can also make a real, positive impact on the environment.

 


 

Customer Care

 

El Paso Electric, Customer Care - JoannaAt EPE, we understand the vital role that energy plays in our daily lives. We want you to know that we’re always willing to offer assistance because addressing your needs and concerns is our top priority.

From managing your service to looking for energy saving guidance, additional ways to pay, financial assistance, or simply providing your rights as a customer, you can count on us to help clarify any issue or concern you might have.

If you are ever in need of assistance, please contact our Customer Care team at (800) 592-1634 or by email at CustomerCare@epelectric.com. We're always here to help.

 

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