Don’t miss a beat: Smart meter installations
are underway for El Paso Electric customers
As part of our commitment to provide the best customer experience possible, EPE is replacing its current meters with state-of-the-art smart meter technology. Installations are underway in Texas and will begin in New Mexico this fall.
Find out when we’ll be in your neighborhoodFind out when we’ll be in your neighborhood
What is a Smart Meter?
A smart meter tracks energy use in real time and sends the data directly to EPE through a secure communication network.
What are the customer benefits?
Smart Meter Benefits
Watch the video to learn more about smart meter features and benefits.
Smart Meter Installation
Watch the video to learn more about the meter installation process.
Smart Meter Installation Schedule
Installations are underway and will continue through 2025.
Search by ZIP code or use the interactive map below for your local installation schedule.
Next steps: To take advantage of your new smart meter, please make sure you create an online account with El Paso Electric. Visit Manage My Account at epelectric.com to get started. You can also manage your account by downloading the El Paso Electric app in the Apple Store or Google Play.
I Have My New Meter. What’s Next?
Now that you have your new smart meter, please make sure you create an online account with El Paso Electric if you have not already done so. Visit Manage My Account at epelectric.com to get started. You can also manage your account by downloading the El Paso Electric app in the Apple Store or Google Play. Once you have online access, you can track daily energy use and sign up for energy saving tips and bill alerts.
Manage your account online or with the El Paso Electric app
Smart Meter Surcharge
EPE customers will be charged a monthly fee to cover the cost of the smart meter installation. To help offset this surcharge, customers can use the smart meter technology to manage their energy use and control costs.
Opting Out of a Smart Meter
Customers have the option to opt out of getting a smart meter. However, they must pay a one-time fee and a recurring monthly fee to maintain their current meter. EPE encourages customers to research the benefits of smart meters before making a final decision. To opt out, contact Customer Care at firstname.lastname@example.org or call 915-543-5970. EPE chat is also available.
Texas Opt Out Fees
Request a speaker to learn more about the benefits of smart meters.
Fill out a speaker request form for your neighborhood association, professional organization, or business and someone will follow up with you.Request a Speaker