b'ReliabilityProviding safe and reliable electric service remains one of EPEs top priorities. For several years, we are proud to have led Texas investor-owned utilities in reliability as reported by the Public Utility Commission of Texas (PUCT). As of 2024, our System Average Interruption Duration Index (SAIDI) and our System Average Interruption Frequency Index (SAIFI) were nearly half less than the state average. These metrics highlight our commitment to minimizing the duration and frequency of power outages for our customers.SAIDI (Minutes)Year 2022 2023 2024EPE SAIDI 66.81 67.61 64.88Texas IOU Average 2,3 143.11 130.1 129.96EPE Rank (in Texas) 1 2 1Includes Texas and New Mexico.Texas Investor-Owned Utilities Average.3Texas IOU Average and Ranking are calculated once annual service quality report is updated on the PUCT website. puc.texas.govSAIFIYear 2022 2023 2024EPE SAIFI 0.622 0.639 0.583Texas IOU Average ,1.19 1.1 1.129EPE Rank (in Texas) 1 3 1Includes Texas and New Mexico.Texas Investor-Owned Utilities Average.3Texas IOU Average and Ranking are calculated once annual service quality report is updated on the PUCT website. puc.texas.gov2024 System Reliability1EPE 1 TX-IOU 2SAIDI (min) 64.88 129.96SAIFI 0.583 1.129Includes Texas and New Mexico. Texas Investor-Owned Utilities Average.20'