b'Letter from our Director of SustainabilityThere is one word that captures 2019: community. The team at El Paso Electric Company (EPE or the Company), exemplifies the Companys vision of serving as our communitys innovative and trusted provider of energy services. We began 2019 by implementing plans to diversify our generation resources by expanding our renewable energy portfolio, by increasing our Texas Community Solar Program, and by launching our collaboration with New Mexico State University to develop dedicated solar and battery storage resources.On June 3, 2019, we announced a significant, long-term investment in our service areathat Infrastructure Investments Fund, an investment vehicle advised by J.P. Morgan Investment Management Inc., planned to acquire EPE. With this announcement, we secured our commitment to the community we have proudly served for over 118 years. This acquisition will help support the success of our region and the Company by focusing on workforce retention and development, providing bill credits to all customers, supporting $1.2 million in philanthropic giving in our community, and creating a regional economic sustainability development fund. We are excited for the tremendous opportunity to prepare EPE for a clean energy future that is local and sustainable. On Saturday, August 3, 2019 our lives changed forever when a stranger arrived on a hateful mission and took the lives of 23 community members. Our shock quickly turned to grief and sorrow, but this tragedy gave rise to an unprecedented unity: El Paso Strong. This phrase resonated world-wide and became synonymous with hope and resilience and drew our community closer together. As a Company, we donated to the El Paso Victims Relief Funds and our employees rallied to support those in need.Our resolve has been tested again as we now face the new normal of the COVID-19 pandemic. Between modified operations, social distancing, work-from-home orders, and an economic shutdown, our commitment to our community has not wavered. Our pandemic planning rolled into action as we launched protocols to enhance the safety of our employees, ensured connectivity and reliability of service for our customers and provided swift response to the needs of the municipalities we serve. For us at EPE, community has become synonymous with innovation, resilience and unity. From our community, we draw our inspiration and purpose. We hope that our 2019 Sustainability Report exemplifies why we do what we do at EPE: for our community.Jessica Christianson Director of Sustainability2'