Posted on July 21, 2022

El Paso Electric Encourages Customers to Save Energy and Money

Help reduce peak demand and keep bills lower by changing the time of day electricity is used

EL PASO, Texas – On Tuesday, July 19, 2022, between the hours of 5 and 6 p.m., El Paso Electric (EPE) customers hit a new unofficial peak of 2,201 megawatts (MW). The peak is the electricity used during the time of day when electricity demand is the highest.

With high temperatures continuing, EPE is encouraging customers to conserve energy during 2 to 8 p.m. When customers increase their demand, EPE must run their least efficient generators to serve that demand, running those least efficient units increase the amount of fuel EPE buys to run them and those fuel costs are a pass through to customers.

“We understand the frustration of our customers surrounding higher bills because of high temperatures in our region,” says Robert Heimer, Director of Customer Care. “This is why we have to work together to make every effort for customers to use the energy efficiency tips provided. We want customers to reduce their usage to save money on their bills.”

By using the following energy efficiency tips during high temperatures, customers will help reduce their energy usage, save money and help lower fuel charges:

  • Set your thermostat at 78°F or higher - every degree of extra cooling will increase energy usage six to eight percent
  • Use ceiling fans and portable fans to circulate cool air
  • Close interior blinds, drapes, or shades to block the sun and heat during warm weather
  • Raise your thermostat to 80°F or higher if leaving for more than four hours
  • Avoid using appliances in your home between 3 to 6 p.m.
  • Try to save heat and humidity-generating activities (i.e., cooking, laundering, and dish washing) for early morning or evening hours

Due to high temperatures causing higher energy usage and fuel costs, customers in need of financial assistance, can contact EPE’s Customer Care Team by email at, via chat or by phone at (800) 351-1621.

EPE Chat