High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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Posted on May 3, 2023

ROAD CLOSURE: El Paso Electric Infrastructure Upgrade Project in New Mexico

EL PASO, Texas - El Paso Electric (EPE) will be making improvements to its electrical infrastructure -extending a powerline in New Mexico on May 4, 2023. These improvements will ensure reliability in electrical services to the area. Road closures are expected in the segment of Interstate 10 between the Ohara Bridge and Vado Bridge.

The work will consist of day activity on Thursday, May 4 from 10 AM-1 PM.

The New Mexico state police will assist with the road closure and allow access for those who live or work adjacent to the work areas. EPE encourages all commuters to be aware of construction zones in the area and safely follow all temporary traffic control.

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