High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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What does it take to get your electric service set up through El Paso Electric? We have all the answers in the links provided here. Learn how to start, stop and even transfer service without interruption if you move within the service area.

Want to talk to one of our customer service team members?
Call (915) 543-5970 or toll free at 1-800-351-1621.

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