COVID-19 pandemic update
We are here to help customers through financial impacts the COVID-19 pandemic may incur. We are suspending service disconnections until further notice. While payments are still required, we will be working with customers on a case-by-case basis to establish any needed payment arrangements. To learn more about payment assistance programs, click here.

What does it take to get your electric service set up through El Paso Electric? We have all the answers in the links provided here. Learn how to start, stop and even transfer service without interruption if you move within the service area.

Want to talk to one of our customer service team members?
Call (915) 543-5970 or toll free at 1-800-351-1621.