High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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Electricity is an important service in our daily lives and it needs to be used wisely. The efficient use of energy assists in reducing oil imports, conserves natural resources and helps preserve the environment. Energy efficiency in your home or business can be increased by implementing energy efficiency and energy conservation measures. By using and implementing the information contained in this website, you can change the way energy is used in your home and business.

El Paso Electric is proud to offer programs in New Mexico and Texas to help customers conserve electricity and become more energy efficient.

Use the links below to find tips and tools in our Energy Resource Center and explore energy efficiency incentive programs available to our Texas and New Mexico customers.

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