The Bright Hearts Fund was created to assist customers across the entire El Paso Electric service region. The Fund will use donations to help lessen the burden for customers overdue on their electric bill and at risk of disconnection. The Bright Hearts Fund represents a partnership between the El Paso Community Foundation and El Paso Electric.
All donations to the Bright Hearts Fund will be matched dollar for dollar by El Paso Electric. Checks can be made out to the El Paso Community Foundation, P.O. Box 272, El Paso Texas 79901 with “Bright Hearts Fund” in the memo line.
Customers seeking assistance on their electric bill have a number of ways to contact EPE’s Customer Care Team:
- via email at CustomerCare@epelectric.com
- by phone at (800) 351-1621
- by visiting epelectric.com for online chat or to search Assistance Programs for additional forms of assistance.
