A new year can lead to new opportunities. For EPE customers seeking out assistance on their electric bills, there are plenty of opportunities to get the help you need as soon as today.

EPE works with a variety of local organizations in both West Texas and Southern New Mexico that specifically assist customers with managing payments on their electric bills if they have fallen behind. With the effects of the pandemic still rippling across the world, anyone can certainly find themselves in a difficult situation.

That’s why it is important to act today. EPE’s Customer Care Team are happy to connect you to the support you may need. Below is a list of resources customers can use.

For questions, contact EPE’s Customer Care Team at:

TEXAS: (915) 543-5970

NEW MEXICO: (575) 526-5555

CustomerCare@epelectric.com

All relief resources can always be found HERE.

For Customers who reside in Texas

• El Paso County General Assistance Agency

(For customers in El Paso County only)

6314 Delta, El Paso, Texas 79905

Phone: (915) 546-8150

www.epcounty.com/generalassistance

• Project BRAVO

(For customers in El Paso County only)

Phone: (915) 562-4100

www.projectbravo.org

• Project Amistad

(For customers in El Paso County only)

3210 Dyer, El Paso, Texas 79930

Phone: (915) 298-7307 (press option 1)

www.projectamistad.org

• Big Bend Communication Action Committee

(For customers in Culberson County only)

702 West Broadway Street, Van Horn, Texas 79855

(432) 299-0233

For Customers who reside in New Mexico

• Community Action Agency

320 Wyatt Drive, Las Cruces, New Mexico 88001

Phone: (575) 523-1639

Department of Human Services, EAST Office

• 2121 Summit Court, Las Cruces, New Mexico 88011

Phone: (575) 524-6568

Department of Human Services, WEST Office

• 655 Utah Avenue, Las Cruces, New Mexico 88001

Phone: (575) 524-6500

Department of Human Services, T or C

• 102 Barton Street, Truth or Consequences, New Mexico 87901

Phone: (575) 894-3011

Department of Human Services, Anthony

• 22 Crossett Lane, Anthony, New Mexico 88021

Phone: (575) 882-5781, ext. 250