At El Paso Electric, we understand that sometimes you need help paying your bill. 

If you find yourself in in a similar situation, please contact us and ask about our assistance programs. You can find more information as well as learn more about agencies that can help below.

Bright Hearts Fund

The Bright Hearts Fund has been transformed to now assist customers across the entire El Paso Electric service region. With the effects of the pandemic still rippling through the community, the Fund will use donations to help lessen the burden for customers overdue on their electric bill and at risk of disconnection.

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Payment Arrangements

The Payment Arrangement Plan is a temporary assistance program designed to help EPE customers who are experiencing a financial crisis. Click on the link below for more information and details on how to receive this assistance.

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Project Care

These monetary donations help members of our community that are experiencing financial hardships pay their electric bill. Every donation is matched dollar-for-dollar by EPE.

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