Call
Trouble & Outages
Texas: (915) 877-3400
New Mexico: (575) 523-7591
Customer Service
Residential
Texas: (915) 543-5970
New Mexico: (575) 526-5555
Business & Commercial Accounts
1-877-414-6810
Hours of Operation:
Mon-Fri: 7:00 a.m.- 7:00 p.m.
Sat-Sun: Closed
Holidays: Closed
Phone Directory
(915) 543-5711
Mailing Address
El Paso Electric
P.O. Box 982
El Paso, Texas 79960
Payment Mailing Address
El Paso Electric
P.O. Box 660380
Dallas, Texas 75266-0380
Please fill out our Customer Intake Form
For customer service inquiries, email us at customercare@epelectric.com and we will respond within two business days. If you are experiencing an emergency, please call our trouble and outage number.
Chat
For customer service inquiries, click on the blue icon to chat with us!
Chat hours:
Mon-Fri: 8:00 a.m.- 6:00 p.m.
Sat-Sun: Closed
Holidays: Closed
