El Paso Electric RightTime Energy Use Program
Enroll today and get a $25 gift card!
The RightTime Energy Use Program is our new Time of Day rate plan that can help New Mexico residential customers lower their electric bills. With this rate plan, the price you pay for electricity changes depending on when you use it, usually lower when demand is lower, or off-peak, and higher during on-peak hours, when energy demand is higher.
Sign Up NowHow it works
With Time of Day rates, electricity rates are low October – May (non-summer months). During summer months, rates are higher during on-peak hours and lower all other hours. Signing up is voluntary and you can opt out at any time.
My New Rate PlanWe’ll help you save
You’re likely to see bill savings if you shift your on-peak energy use to an off-peak time of day.
We’re here to help with tips and simple ways to save energy and money.
Ways to SaveEnroll today
Receive a $25 gift card for signing up and another $25 gift card for staying on the rate plan and completing the program, which begins Oct. 1, 2025, and will run up to two years. If you see a significant bill increase, you may qualify for one-month bill protection.
Sign Up Now
My New Rate Plan
Super Off-Peak Time of Day Rate Plan
El Paso Electric’s Super Off-Peak Time of Day rate plan provides lower rates for New Mexico residential customers based on the time of day and time of year you use energy.
Time of Day Summer (June-September)
Customers pay higher rates during on-peak hours (weekdays 5 to 8 p.m.) and lower rates during off-peak hours (weekdays 8 p.m. to 10 a.m. and weekends 5 p.m. to 10 a.m.). Customers can get the lowest rates for electricity when demand is the lowest, or super off-peak (daily 10 a.m. to 5 p.m.). The more energy use you shift to off-peak and super off-peak hours, the more you could save.
Time of Day Non-Summer (October-May)
Customers pay even cheaper rates 24 hours a day.
Signing up is voluntary and you can opt out at any time. If you see a significant bill increase, you may qualify for one-month bill protection. Read all terms and conditions and look at your past energy bills to see if this plan is right for you.
Be sure to check out our tips and simple ways to save energy and money.
The current standard residential rate during summer months is calculated based on a home’s energy consumption over the course of the month and not time of day. The first 600 kWh is approximately 7 cents per kWh and anything over 600 kWh is approximately 11 cents per kWh. The customer charge is the same at $7 per month. An average household typically uses around 1,000 kWh per month during summer.
Visit our Ways to Save page for more information on how to shift energy use and save money.
Definitions
A time-of-day rate is an electricity pricing plan where the cost per kilowatt-hour (kWh) changes based on when you use electricity, with lower rates during off-peak hours and higher rates during on-peak hours. Customers should shift energy use to off-peak hours to lower their electric bills.
Rate Details and Definitions
During the summer months (June - September), on-peak hours are weekdays from 5 to 8 p.m. Off-peak hours are weekdays 8 p.m. to 10 a.m. and weekends 5 p.m. to 10 a.m. Super off-peak hours are 10 a.m. to 5 p.m. daily. These do not apply during non-summer months (October-May).
The current standard residential rate during summer months is calculated based on a home’s energy consumption over the course of the month and not time of day. The first 600 kWh is approximately 7 cents per kWh and anything over 600 kWh is approximately 11 cents per kWh. An average household typically uses around 1,000 kWh per month during summer.
No, the customer charge will remain $7 per month, the same as the standard rate plan.
A time of day rate plan is designed to reduce bills for customers who shift their energy use from on-peak hours to off-peak hours, which is the best way to see savings. Customers who use a significant amount of energy during on-peak hours will have higher electric bills under the new rate plan.
If a customer experiences a significant bill increase, they may qualify for a one-month bill protection provision. See Terms and Conditions for details.
Ways to Save
Yes! Simply log into your online account using the El Paso Electric mobile app to manage your account, see your energy use in near real-time and set up notifications like high bill alerts. These tools can help you adjust your energy use and better manage your energy bills. Other Smart Energy Tools include customized energy saving tips and energy use comparisons.
To learn more about these tools and more ways to save, click here.
When you log into your account through the El Paso Electric mobile app, you can manage your account, see your energy use in near real-time and set up notifications like high bill alerts to help you adjust your energy use and better manage your energy bills.
Simply log into your customer account and go to your User Profile. From there, click on the Communication Preferences tab and scroll down until you see Message Preferences, where you can opt in to receive emails for weekly energy updates and high bill alerts.
Customers can also opt in to receive text messages and email notifications for billing and outage updates.
The best way to see savings is to shift energy use, especially for major appliances, from on-peak hours to off-peak and super off-peak hours. You can also log into your online account using the El Paso Electric mobile app to manage your account, see your energy use in near real-time and set up notifications like high bill alerts. These tools can help you adjust your energy use and better manage your energy bills.
For details and more ways to save, click here.
Benefits
The time of day rate plan provides lower electricity rates when demand is low or off-peak. The more energy use customers shift from on-peak to off-peak hours, the more money they can save with this plan.
Simple actions like raising your thermostat a few degrees, pre-cooling your home before on-peak hours and avoiding the use of large appliances during on-peak hours can save on electric bills.
The time of day rate plan also helps El Paso Electric manage the grid more effectively and efficiently and prevent outages during the hottest summer months.
Yes. New Mexico residential customers who enroll in the new rate plan are eligible to receive a $25 gift card for signing up and another $25 gift card for completing the program, which begins Oct. 1, 2025, and will run up to two years. Participating customers must complete a pre-program survey and a post-program survey to be eligible for the gift cards. Each survey only takes a few minutes to complete.
Opt-Out
Participation in the RightTime Energy Use Program is voluntary, and customers can request to return to their standard rate plan at any time by calling our Customer Care center at 575-523-3690. Customers who leave the RightTime Energy Use Program cannot rejoin and are no longer eligible for the second gift card.
If a customer leaves the program due to a significant bill increase, they may qualify for a one-month bill protection provision. See Terms and Conditions for details.
