High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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For questions about El Paso Electric's procurement needs and procedures, contact El Paso Electric's Supply Chain Management Department.

Mailing Address
El Paso Electric
Supply Chain Management Department
Loc. 121
P.O. Box 982 
El Paso, Texas 79960

Physical Address
El Paso Electric
Supply Chain Management Department
100 N. Stanton
El Paso, TX 79901


Upload Invoice

Please save your invoice as a PDF and email it as an attachment to El Paso Electric when requested.

Email: ap@epelectric.com

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