Business News
EL PASO, Texas – El Paso Electric (EPE) encourages all its customers to take advantage of the free and easy paperless billing program. Paperless billing offers the most convenient and environmentally friendly method to receive your electric bill.
Posted on July 30, 2021
Business News
LAS CRUCES, New Mexico – The New Mexico Economic Development Fund (NMEDF or Fund), in its inaugural year, announces the first recipients of its 2021 grant cycle with awards totaling $300,000 to Mesilla Valley Economic Development Alliance (MVEDA) and The Borderplex Alliance, two regional economic development organizations.
Posted on July 30, 2021
Business News
NEW MEXICO – In February 2021, the New Mexico Public Regulation Commission (NMPRC) took action to end the utility disconnection moratorium that had been in place during the pandemic. El Paso Electric (EPE) will resume disconnections for New Mexico customers beginning Monday, August 16, 2021 with notices set to go out to customers this week.
Posted on July 28, 2021
Community
EL PASO, TX – El Paso Electric (EPE) is excited to announce the launch of its newest initiative to help drive innovation and collaboration between EPE and its diverse community. The Customer Advisory Partnership (CAP) brings together 16 community members from a variety of local businesses and community organizations. The initiative kicked off with its inaugrual meeting held today with EPE President and CEO, Kelly A. Tomblin, and Vice President of Customer Care and Corporate Communications, Cheryl Mele.
Posted on July 22, 2021
People
EL PASO, Texas – El Paso Electric (EPE) announces Cheryl Mele as the Vice President of Customer Care and Corporate Communications. Cheryl will begin her new role on Monday, July 19, 2021.
Posted on July 19, 2021
Business News
EL PASO, TX – El Paso Electric (EPE) is proud to announce that it has received the 2021 ENERGY STAR® Market Leader Award for its outstanding efforts to promote and support energy efficient construction and help homebuyers experience the peace of mind, quality, comfort, and value that come with living in an ENERGY STAR certified home or apartment.
Posted on July 16, 2021
Alerts
EL PASO, Texas – A semi-truck crashed into an El Paso Electric (EPE) pole on Stevens Street at Gateway Boulevard East in Central El Paso. EPE crews will need to replace the electric pole and cross electric wires over Interstate 10. This work will require a full closure along Interstate 10 in this area in both directions from 8:00 p.m. to 12:00 a.m. Freeway closures are being coordinated with Texas Department of Transportation (TXDOT) and El Paso Police Department (EPPD).
Posted on July 15, 2021
People
EL PASO, Texas – El Paso Electric (EPE) team member Yasser Murga has been appointed Assistant Governor of District 5520 Rotary, as he completes his Presidency of the Rotary Club of El Paso. The Rotary Club of El Paso is a 501(C)(3) non-profit organization whose members plan and execute improvements for the well-being of the El Paso community. One such initiative was the Rotary’s contribution to the Bright Hearts of El Paso Fund.
Posted on July 14, 2021
People
EL PASO, Texas – El Paso Electric (EPE) team member, Elena Saucedo, has been named to the Children’s Grief Center of El Paso Board of Directors.
Posted on July 7, 2021
People
EL PASO, Texas – Western Utility Group (WUG), a national working group and committee of the Edison Electric Institute (EEI), has named El Paso Electric (EPE) team member and Environmental Compliance Supervisor Kenton Martin as 2nd Vice Chair.
Posted on June 30, 2021
People
EL PASO, Texas – El Paso Electric (EPE) team member Alejandra Montalvo has been named to the Progress321 Board of Directors.
Posted on June 30, 2021
Construction
EL PASO, Texas – As part of the ongoing Texas Department of Transportation (TXDOT) Montana Freeway Project in east El Paso, El Paso Electric (EPE) will need to install new distribution infrastructure along Montana Avenue to accommodate additional load demands in the growing area. This will require a complete road closure in both directions along Montana Avenue between Lee Boulevard and Saul Kleinfeld Drive this Sunday, June 27 from 6:00 a.m. to 12:00 p.m.
Posted on June 25, 2021
Community
EL PASO, Texas – As part of an ongoing initiative to help customers save on their electric bill this summer, El Paso Electric (EPE) will be hosting multiple days of LED lightbulb giveaways at its two New Mexico Customer Care Payment Center locations in Anthony and Las Cruces.
Posted on June 25, 2021
Community
EL PASO, Texas – El Paso Electric’s (EPE) Summer College Internship Program is officially in session. The Company welcomed 13 college and graduate scholars as this year’s program cohort, which also celebrates 10 years. Launched back in 2011, EPE’s Summer College Internship Program is an initiative that offers homegrown college students an opportunity to develop their skills through a paid internship during their summer intersession.
Posted on June 24, 2021
Business News
Kelly A. Tomblin, El Paso Electric President and CEO, issues a statement regarding the 2020 Rate Case Order issued today by the New Mexico Public Regulation Commission.
Posted on June 23, 2021
Community
EL PASO, Texas - Newman Unit 6 remains a critical resource for all El Paso Electric (EPE) customers now and for those in the future. Newman Unit 6 will be equipped with state-of-the-art air pollution control reducing emissions of ozone precursors by 95% compared to the older units. EPE is continuing through the air permit approval process for Newman Unit 6 and stands by the merits of the permit application. EPE will continue to meet all regulatory requirements and work with all parties to do so.
Posted on June 10, 2021
Business News
EL PASO, Texas – After 15 months of being closed due to the pandemic, El Paso Electric (EPE) reopens all Customer Care Payment Centers throughout its service territory allowing for in-person assistance including bill payment options. EPE Customer Care Payment Centers will also be hosting ‘navigators,’ team members who will be present the first week of each month to help customers apply for financial assistance.
Posted on June 9, 2021
Construction
EL PASO, Texas – As part of the ongoing Texas Department of Transportation (TXDOT) Montana Freeway Project in east El Paso, El Paso Electric (EPE) will need to safely run distribution power lines across Montana Avenue at Firestone Drive. This will require a complete road closure in both directions along Montana Avenue between Limerick Road and N. Yarbrough / Global Reach Drive this Sunday, June 6 from 6:00 a.m. to 1:00 p.m.
Posted on June 4, 2021
Community
EL PASO, Texas – In an ongoing effort to connect families to utility payment assistance, El Paso Electric (EPE, or the Company), has officially relaunched it’s long-standing program called Project Care. A week-long fundraising campaign among EPE employees helped kick-start the Project Care program with a donation of over $25,000.
Posted on June 4, 2021
Business News
EL PASO, Texas – As required by the Public Utility Regulatory Act and the Public Utility Commission Texas (PUC) Rules, El Paso Electric (EPE, or the Company) submitted a base rate application for its Texas customers today.
Posted on June 1, 2021
Construction
EL PASO, Texas – As part of an ongoing effort to meet the growing energy demands in the far east region of the El Paso Electric (EPE) Texas service territory, the Utility’s contractor – GSW Electric – will need to safely run new distribution lines across the intersection of Horizon Boulevard and Rodman Street. This will require a complete closure along Horizon Blvd between Darrington Road and North Kenazo Avenue this Sunday, May 23 from 6:00 a.m. to 12:00 p.m. This will include the hike and bike trail along the northside of Horizon Bvld. Road closure and traffic detours will be assisted by the Horizon City Police Department.
Posted on May 21, 2021
Community
El Paso, Texas (May 20, 2021) – The Bright Hearts of El Paso Fund distributed over $240,000 to assist more than 900 El Paso County residents in paying electric bills. The fund concluded its campaign on April 30, 2021.
Posted on May 20, 2021
Community
EL PASO, Texas — Meridian Integration LLC, a leading company in digital engagement, implementation, migration and consulting services for the utility industry, announces its financial donation to the Bright Hearts of El Paso Fund – an initiative aimed at assisting El Paso County residents who are behind on their electric bill payments. Meridian donated $10,000 that will now be matched 100% by El Paso Electric (EPE), bringing the total sum to $20,000.
Posted on May 18, 2021
Community
EL PASO, Texas – During Black History Month in February this year, an exciting new partnership between The Great Khalid Foundation and El Paso Electric (EPE) was announced that now culminates into the inaugural Fine Arts Student Exhibition: Celebrating Black History. A unique, one-of-a-kind exhibition of locally produced art by middle and high school students will capstone and bring to life their research as well as serve as a fundraising effort where all ticket proceeds to the exhibit will benefit the Foundation.
Posted on May 17, 2021
Business News
EL PASO, Texas – The partnership established between El Paso Electric (EPE) and General Motors (GM) continues to charge forward by welcoming another local dealership to EPE’s GoEV Savings Program. EPE customers can now shop at Bravo Chevrolet Cadillac Las Cruces for the latest incentives on 2020 and 2021 Chevrolet Bolts and save thousands of dollars on a brand-new electric vehicle.
Posted on May 5, 2021
Business News
EL PASO, TX – El Paso Electric (EPE) customers who reside in Texas will see an increase on their electric bill beginning this May as a direct result of fuel costs. EPE also reminds customers who are struggling to pay their electric bill to contact the Company’s Customer Care Team to learn of payment assistance.
Posted on April 30, 2021
Business News
EL PASO, Texas – Access to detailed energy use and billing information; quicker response times to power outages; empowered customers with energy-saving tools; and, improved customer service. These benefits will all be part of the new normal for every El Paso Electric (EPE) customer as the Company files its Advanced Metering System (AMS) Deployment Plan today for approval by the Public Utility Commission of Texas (PUCT). With 80 percent of EPE’s service territory located in West Texas, the Company’s Texas service territory will join the rest of the state in offering this technology and its accompanying services to its customers.
Posted on April 19, 2021
Construction
HATCH, New Mexico – El Paso Electric (EPE) will be making improvements this Saturday, April 17 to the Hatch Substation that serves a large portion for the Village of Hatch. These improvements will allow for the substation to manage additional demand and help improve service reliability for EPE customers in Hatch. In order to safely complete all necessary work, a three-hour scheduled power outage will go into effect beginning at 12:00 a.m. this Saturday, April 17 until 3:00 a.m. The scheduled power outage will temporarily impact approximately 1,950 customers.
Posted on April 16, 2021
Community
EL PASO, Texas — DYOPATH, a managed service provider and information technology provider, announces its financial pledge for the Bright Hearts of El Paso Fund – an initiative aimed at assisting El Paso County residents who are behind on their electric bill payments. DYOPATH is set to donate $2,000 that will be matched 100% by El Paso Electric.
Posted on March 25, 2021
Construction
As part of an ongoing initiative to enhance electric service, El Paso Electric (EPE) will be making improvements to the electrical infrastructure in East El Paso. These improvements will take place along Gateway Boulevard West between Nonap Road and RV Drive requiring partial road closures and detours within the area beginning Tuesday, March 9 through Monday, March 15 from 8:00 a.m. to 6:00 p.m. Law enforcement will be assisting with the following road closures and detours.
Posted on March 8, 2021
Business News
EL PASO, Texas – Through March 31, El Paso Electric (EPE) Texas residential customers can take advantage of the opportunity to recycle their old refrigerator or freezer and earn $70 while doing so through the Utility’s Texas Appliance Recycling Program. Plus, your appliance will be picked up safely at your home.
Posted on March 8, 2021
Business News
El Paso Electric (EPE) is proud to welcome General Motors (GM) to EPE’s GoEV Savings Program. GM is offering several thousand dollars in discounts on the 2020 and 2021 Chevrolet Bolt.
Posted on March 3, 2021
Business News
As part of an ongoing effort to enhance the customer service experience customers have come to expect from El Paso Electric (EPE), the Utility unveils the live chat feature available on the throughout epelectric.com. The new website chat feature, called “EPE Chat” will be available to all customers from 7:00 a.m. to 7:00 p.m. MST Monday through Friday and programmed to assist in both English and Spanish. This new enhanced feature comes just one week after EPE shared its new and permanent Customer Care Call Center hours that were extended from 7:00 a.m. to 7:00 p.m. MST, Monday through Friday.
Posted on March 2, 2021
Business News
El Paso Electric (EPE) is pleased to announce that Customer Care Call Center hours will be permanently extended to 7:00 a.m. to 7:00 p.m. MST, Monday through Friday in order to better serve customers. The new hours of operation for EPE’s Customer Care Call Center will go into effect this Monday, February 22.
Posted on February 20, 2021
People
LAS CRUCES, New Mexico – David Hawkins is appointed as El Paso Electric’s (EPE) Vice President of Strategy and Sustainability by the Company’s Board of Directors, effective February 8, 2021.
Posted on February 10, 2021
Business News
El Paso Electric (EPE) and the Infrastructure Investments Fund (IIF) are delivering on its commitments to benefit its customers in Southern New Mexico through a newly established El Paso Electric New Mexico Economic Development Fund (Economic Development Fund) and providing $1 million per year for 20 years. The Economic Development Fund will be administered by the Community Foundation of Southern New Mexico and governed by three independent board of advisors.
Posted on February 4, 2021
People
El Paso Electric (EPE) announces the appointments of Cheryl Mele and Rico Gonzales as Regional Vice Presidents.
Posted on February 4, 2021
Business News
El Paso Electric (EPE) customers now have 13,500 reasons why they should leave the gas tank behind and plug-in to a brighter, cleaner and more sustainable future all while saving several thousand dollars along the way. To help accelerate the national effort on clean transportation, EPE has partnered with Nissan North America, Inc. and El Paso-based dealership, Casa Nissan, to help drive support for electric vehicles (EVs) with an unbeatable discount for our customers on the all-electric Nissan LEAF®. The GoEV Savings Program provides a discount ranging from $3,000 to $6,000 off the manufacturer’s suggested retail price (MSRP) and comes fully equipped with the addition of $7,500 in potential federal tax credits. This offer is only available for a limited time until March 31, 2021.
Clientes de El Paso Electric (EPE) ahora tienen 13,500 razones para dejar atrás el tanque de gasolina y conectarse a un futuro más brillante, más limpio y más sostenible, y al mismo tiempo ahorrar varios miles de dólares. Para ayudar a acelerar el esfuerzo nacional hacia un transporte más limpio, EPE se ha asociado con Nissan North America, Inc. y con la agencia basada en El Paso, Casa Nissan, para ayudar a promover el apoyo a autos eléctricos con un descuento inmejorable para nuestros clientes en el completamente eléctrico Nissan LEAF®. El Programa de Ahorros GoEV ofrece un descuento que varía desde $3,000 hasta $6,000 del precio sugerido de venta del fabricante y viene totalmente equipado con la adición de $7,500 en posibles créditos en los impuestos federales. Esta oferta solo está disponible por un tiempo limitado hasta el 31 de marzo del 2021.
Posted on February 2, 2021
Community
A powerful partnership between El Paso Electric (EPE), the faith community of El Paso, and the El Paso Community Foundation (EPCF) wants to brighten the hearts of the utility’s customers who have been hit hardest by the pandemic through a newly developed fund.
Una asociación muy fuerte entre El Paso Electric (EPE), la comunidad religiosa de El Paso, y El Paso Community Foundation (EPCF) [la Fundación Comunitaria de El Paso] quiere iluminar los corazones de los clientes de servicios públicos que han sido entre los más afectados por la pandemia a través de un fondo recién desarrollado.
Posted on February 1, 2021
Business News
El Paso Electric (EPE) has selected Mitsubishi Power’s 228 megawatt (MW) Smart M501GAC enhanced-response (SmartER) gas turbine as part of EPE’s long-term energy supply resource plan to make its power generation cleaner and more sustainable. This gas turbine will enable EPE to triple its renewable energy portfolio and reduce carbon emissions. The SmartER M501GAC complements renewable energy sources by starting up and shutting down rapidly to respond to customer energy usage and renewable energy variability. The gas turbine will replace three units EPE has deemed less efficient and less reliable after more than 60 years in operation. In addition, the gas turbine is hydrogen ready for future deep decarbonization. With New Mexico legislation moving toward 100 percent carbon-free emissions by 2045, EPE joins a growing list of utilities creating future economic value for their customers with Mitsubishi Power’s decarbonization solutions.*
Posted on January 19, 2021
Community
Texas Tech University Health Sciences Center El Paso received a generous grant from El Paso Electric (EPE) that will go toward the education of future students and support university events and programs that benefit the El Paso community.
Posted on January 19, 2021
Construction
As part of an ongoing Texas Department of Transportation project, El Paso Electric (EPE) will need to safely run new transmission lines across Loop 375. This will require the closure of the left-inside lane, both east and westbound, along Loop 375 / Purple Heart Memorial Highway at Iron Medics Drive on the weekdays between Tuesday, January 19 through Friday, January 29 from 8:00 a.m. and 5:00 p.m. The work will be conducted by EPE contractor, Summit Line Construction, and work will not disrupt any local electric service.
Posted on January 18, 2021
Business News
El Paso Electric (EPE) will resume its standard billing, payment and collection practices in the coming weeks while keeping flexible payment options available for customers in need.
Posted on January 15, 2021
Business News
El Paso Electric (EPE) looks to continue its drive toward a greener and more sustainable future as the Company files its Transportation Electrification Plan (TEP) with the New Mexico Public Regulation Commission (NMPRC) for approval. The overarching goal of this two-year plan is to increase the use of electric vehicles (EVs) by incentivizing the installation and usage of smart charging infrastructure through rebate and pilot rate programs while, addressing the challenges associated with the lack of awareness of both the technology and benefits of EVs.
Posted on January 8, 2021
Construction
El Paso Electric (EPE) will be upgrading its system in the El Paso International Airport and Butterfield Trail areas to ensure reliability on Tuesday, January 12.. The scheduled outage will temporarily impact both traffic light signals and street lighting along Airport Road at the intersections of Butterfield Trial, Leigh Fisher and Airways Boulevards from 8:00 – 9:00 p.m.
Posted on January 8, 2021
People
As EPE embarks on 120 years of service for West Texas and Southern New Mexico, we are looking forward to the future and the opportunity to transform the energy landscape. 2020 presented us with unimaginable challenges, but we are grateful for the resilience and collective support of our customers, community and our employees.
Posted on December 30, 2020
People
EL PASO, Texas – El Paso Electric (EPE) today announces the appointment of Richard Ostberg as Chief Financial Officer (CFO), effective December 28, 2020, who will oversee the Company’s finance and accounting teams as well as NERC Compliance, Corporate Compliance Risk Management.
Posted on December 28, 2020
Business News
Just in time for the holiday season, give the gift of energy efficient products and save your loved ones on their energy use all year long. Visit El Paso Electric’s online store, EP Electric Marketplace, and find popular energy and money saving items with the largest rebate taken off each item.
Posted on December 3, 2020
Alerts
El Paso Electric (EPE), El Paso Water and Texas Gas Service team up to raise awareness and educate customers on scams through the fourth annual Utility Scam Awareness Week initiative. Initiated by the Utilities United Against Scams, or UUAS, the week-long advocacy and awareness campaign focuses on educating customers of the tactics scammers use to steal their money.
Posted on November 16, 2020
People
EL PASO, Texas (November 12, 2020) — The Borderplex Alliance today announced Kelly A. Tomblin will serve on its executive committee. Ms. Tomblin is the new chief executive officer of El Paso Electric and a global business leader.
Posted on November 12, 2020
Community
The Texas Department of Transportation (TxDOT) El Paso District is partnering with El Paso Police Department (EPPD), El Paso Electric (EPE) and El Pasoans Fighting Hunger Food Bank for the annual pedestrian safety campaign just as daylight savings time ends. The campaign consists of bilingual educational messages posted via social media, the release of bilingual public service announcements and the distribution of thousands of reflective “Be Safe, Be Seen” slap bands.
Posted on November 5, 2020
Community
Books are Gems, a local nonprofit bookstore that provides free books to children, suffered damages to over 8,000 new books overnight back in August of this year caused by a broken water heater. Days after learning about this devastating news, El Paso Electric (EPE) made a commitment to donate $10,000 to the El Paso nonprofit to help recover from the damages, and presented the funds to Books are Gems today during one of their book drives.
Posted on October 23, 2020
People
Cynthia M. Henry is appointed as El Paso Electric’s (EPE) Vice President and General Counsel by the Company’s Board of Directors.
Posted on October 19, 2020
Business News
AUSTIN, Texas – Today, the Public Utility Commission of Texas (PUCT) unanimously approved El Paso Electric’s application for the construction of Newman Unit 6, a state-of-the-art natural-gas generation replacement unit, that will help meet the growing customer energy demand for the region, replace three aging natural gas units and help balance the additional renewable energy resources being added.
Posted on October 16, 2020
People
Cynthia S. Prieto is appointed as El Paso Electric’s (EPE) Vice President and Controller by the Company’s Board of Directors.
Posted on October 13, 2020
Business News
El Paso Electric (EPE) continues its trailblazing trend of promoting and advocating for the safe, clean and sustainable form of transportation with plug-in hybrids and electric vehicles (EV). Today, as part of National Drive Electric Week 2020, EPE hosted a virtual event, Charging Towards Change, to launch its newest initiative, the EV Community where EV car owners can connect with cool, up-to-date information and resources all found within EPE’s service territory.
Posted on September 30, 2020
Construction
El Paso Electric (EPE) will be transferring existing power lines that stretch across I-10 Freeway from an older, wooden pole to a new, steel pole as part of an overall transmission pole replacement initiative in east-central El Paso. The pole replacement will take place in the area of 11045 Gateway Boulevard West (Denny’s Diner) at the intersection of Lomaland Drive.
Posted on September 10, 2020
Community
ALBUQUERQUE, New Mexico – El Paso Electric (EPE) is assisting with power restoration efforts in Albuquerque, New Mexico after a strong summer storm swept through the central area of the state causing over 350 outages with about 2,000 customers still impacted. EPE will deploy a total 8 line workers, one supervisor and one safety representative. EPE crews are heading out this evening.
Posted on September 10, 2020
Business News
El Paso Electric (EPE) today released its 2019 Corporate Sustainability Report, an annual publication that captures the Company’s recent energy and environmental accomplishments. As part of an ongoing effort to track, measure and report sustainability metrics, the report provides the community insight into EPE’s sustainability performance and carbon reduction goals.
Posted on August 19, 2020
Community
EL PASO, Texas – El Paso Electric (EPE) employees know that community members rely on El Pasoans Fighting Hunger Food Bank for staples to make a warm, healthy meal at home. The COVID-19 pandemic suddenly affected thousands of families; however, the Food Bank continues to provide the community with emergency food boxes throughout El Paso and Hudspeth counties, which are part of EPE’s service region. This is why EPE has launched the POWER-ful Giving Campaign to benefit the Food Bank. EPE will donate $20,000 and through the end of the summer, EPE will match employee donations dollar-for-dollar up to an additional $20,000.
Posted on August 14, 2020
Community
El Paso Electric (EPE) announced the EP Electric Marketplace, the first-ever online store with popular energy efficiency items with an instant rebate taken off at time of purchase. In addition, EPE is proud to announce that its energy load management program, Energy Wise Savings Program, is an energy efficiency program that synergizes the partnership between customers and EPE to help reduce energy load during the summer while offering customers a $25 incentive to enroll per smart thermostat.
Posted on August 12, 2020
Business News
LAS CRUCES, New Mexico – El Paso Electric (EPE) announced that New Mexico customers will begin to receive a rate credit on their electric bills starting this week. The $8.7 million of credits will be issued over three years. The New Mexico Public Regulation Commission approved the rate credit at today’s open meeting.
Posted on August 5, 2020
Community
EL PASO, Texas – El Paso Electric (EPE) officially launches the region’s first utility-led EV Community, the latest initiative by EPE that serves to educate and reward the growing number of customers who are choosing to drive electric vehicles (EVs) and help protect the environment.
Posted on August 5, 2020
Business News
EL PASO, Texas – El Paso Electric (EPE) announced that starting with the August billing cycle its Texas customers will begin to receive a rate credit on their electric bills. The $21 million of credits will be issued over 3 years.
Posted on July 31, 2020
Business News
Acquisition Provides Significant Long-Term Commitments and Additional Resources to Support the Success of El Paso Electric, Its Customers, Employees and Communities
Posted on July 29, 2020
Community
From the very first day on the job, El Paso Electric (EPE) 2020 summer college interns worked on this year’s annual, highly anticipated Corporate Social Responsibility (CSR) project by developing a virtual STEAM Camp Kit for 130 students with Anthony Independent School District (Anthony ISD).
Posted on July 24, 2020
Alerts
El Paso, TEXAS – On Monday, July 13, 2020, El Paso Electric Company (EPE) customers set a new peak demand for electricity of approximately 2,173 megawatts (MW), 9.5% or 188 MW higher than the peak established in 2019. This is the highest level of energy demand growth on record and it also surpasses EPE’s 2020 peak demand forecast and reaches peak demand levels that were expected in 2026.
Posted on July 21, 2020
Alerts
Over the last several days, El Paso Electric (EPE) has received multiple reports from customers about scam calls masking the phone number to make it appear as if it was originated by EPE. Most scams reported are impersonating an EPE representative attempting to schedule a meter replacement and demanding immediate payment to avoid service disconnections.
Posted on July 16, 2020
Construction
El Paso Electric (EPE) will be replacing transmission lines and completing several wire crossings in the Mission Valley area of El Paso along North Loop Drives between Lee Trevino and Pendale Drives. For the safety of the public, EPE will be requiring a complete road closure to all thru traffic along North Loop Drive between Lee Trevino and Pendale Drives this Sunday morning, July 12 from 6:00 a.m. and 1:00 p.m. El Paso Police will be on site to assist with the road closure and to allow access for residents and businesses within this area.
Posted on July 10, 2020
Business News
El Paso Electric (EPE) customers who reside in Texas will see a credit on their electric bills during the peak usage season of the summer as EPE’s filing to issue a temporary fuel refund was officially approved by the Public Utilities Commission of Texas (PUCT).
Posted on July 2, 2020
Community
El Paso Electric (EPE) and Texas Gas Service have united to recognize and honor El Paso’s community heroes with a sweet gesture by donating Girl Scout cookies to every first responder within the City of El Paso’s Fire Department, Emergency Medical Services Team and 9-1-1 Dispatch. With 1,100 first responders that serve the El Paso community, a box of Girl Scout cookies went to every worker to say ‘Thank You’ for their selflessness and bravery they show every day.
Posted on June 20, 2020
Business News
El Paso Electric (EPE) customers who reside in Texas will see a decrease on their electric bills during the peak usage season of the summer as EPE files to issue a temporary fuel refund.
Posted on June 18, 2020
Business News
El Paso Electric (EPE) is proud to announce that it has received the 2020 ENERGY STAR® Market Leader Award for its outstanding efforts to promote and support energy efficient construction and help homebuyers experience the peace of mind, quality, comfort, and value that come with living in an ENERGY STAR certified home or apartment.
Posted on June 10, 2020
Business News
La compañía El Paso Electric (EPE) se complace en anunciar que ha sido galardonada con el Premio al Liderazgo en el Mercado ENERGY STAR 2020 por sus esfuerzos sobresalientes en el fomento y apoyo a la construcción energéticamente eficiente. El resultado para los compradores de vivienda es una experiencia de tranquilidad, calidad, comodidad y valor que produce vivir en una casa o apartamento certificado ENERGY STAR.
Posted on June 10, 2020
Community
El Paso Electric (EPE) officially welcomes its newest cohort of eight college scholars for the Company’s 9th annual summer internship program. College students will participate in an eight-week career-development program with an EPE department related to their field of study, as well as lead a corporate social responsibility project as part of EPE’s community outreach initiatives. This year’s internship will be primarily virtual due to the pandemic but will offer interns safe access to EPE work locations when necessary based on their summer assignment.
Posted on June 1, 2020
Construction
EL PASO, Texas – El Paso Electric (EPE) will be replacing transmission lines and completing several wire crossings in the Mission Valley area of El Paso along Pendale Road between Roseway and North Loop Drives. For the safety of the public, EPE will be requiring a three-day road closure to all thru traffic along Pendale Rd. between Roseway and North Loop from Monday, June 1 through Wednesday, June 3, between 9:00 a.m. and 4:00 p.m. Local traffic for residents and businesses along Pendale Rd. within this closure will only have entry and egress from Roseway Dr.
Posted on May 29, 2020
Construction
EL PASO, Texas – As part of Texas Department of Transportation (TXDOT) continuation of the Montana Freeway Project in east El Paso, El Paso Electric (EPE) will need to complete electrical infrastructure work south of Montana Avenue at George Dieter Drive. In order for EPE to safely conduct the necessary work in a timely manner, a complete closure along George Dieter Dr. between Montana Ave. and Turner Road will be necessary from 9:00 a.m. till 5:00 p.m. this Thursday, April 2.
Posted on April 1, 2020
Community
To support our region during this pandemic, El Paso Electric announces a $30,000 donation to the COVID-19 response funds created by the El Paso Community Foundation, the Paso Del Norte Community Foundation, and the Community Foundation of Southern New Mexico. Each foundation will receive $10,000.
Posted on March 30, 2020
Construction
EL PASO, Texas – As part of Texas Department of Transportation (TXDOT) continuation of the Montana Freeway Project in east El Paso, El Paso Electric (EPE) will need to complete several electrical wire crossings along Montana Avenue between George Dieter Drive and Lee Boulevard. In order for EPE to safely conduct the necessary work in a timely manner, a complete closure along Montana Avenue will be necessary from 6:00 a.m. till 2:00 p.m. this Sunday, March 29. El Paso Police will be on-site to assist in the closure.
Posted on March 27, 2020
Construction
As part of Texas Department of Transportation (TXDOT) Montana Freeway Project in east El Paso, El Paso Electric (EPE) will need to complete several electrical wire crossings along Montana Avenue between Lee Trevino and George Dieter Drives. In order for EPE to safely conduct the necessary work in a timely manner, a complete closure along Montana Avenue will be necessary from 6:00 a.m. till 2:00 p.m. this Sunday, March 22. El Paso Police will be on-site to assist in the closure and allow residents of the Oasis Ranch Community that is within this closure to safely access their neighborhood.
Posted on March 20, 2020
Alerts
With the quickly evolving Coronavirus (COVID-19) health situation, El Paso Electric (EPE) is implementing measures to reduce the risk of exposure to COVID-19 and taking proactive steps to enhance our customers’ and our employees’ health and safety. Beginning Monday, March 23, 2020 all EPE customer payment center lobbies will be closed until further notice. However, all drive-throughs will remain open to take payment. Currently, payment drop boxes at every location are still available to customers to drop off their payment at any time.
Posted on March 18, 2020
Construction
EL PASO, Texas – As part of Texas Department of Transportation (TXDOT) Montwood/Zaragoza Improvement Project in east El Paso, El Paso Electric (EPE) will need to relocate electrical infrastructure in the area where Montwood Drive, Zaragoza Road and Loop 375 intersect. In order for EPE to safely conduct the necessary work in a timely manner, a complete closure along Montwood Dr. and Zaragoza Rd. will be necessary from 3:00 a.m. to 7:00 a.m. Sunday morning, March 8. El Paso Police will be on-site to assist in the closure and safely direct commuters through area detours.
Posted on March 7, 2020
Community
Anthony, New Mexico – Gadsden Independent School District (GISD) will receive a check from El Paso Electric (EPE) for $91,186.07 for incentives earned in 2019 from EPE’s New Mexico SCORE Plus and Commercial Load Management Programs – it’s ninth year of energy saving success with EPE.
Posted on February 27, 2020
Alerts
El Paso Electric (EPE) is now accepting applications for the 2020 Summer High School Internship Program. The paid internship opportunity, in its eighth year, is open to all high school juniors in EPE’s service area (Van Horn, TX to Hatch, NM). The application deadline is February 10, 2020.
Posted on January 23, 2020
Construction
EL PASO, Texas – As part of Texas Department of Transportation (TXDOT) I-10 Connect project, at the intersection of Interstate 10 (I-10) and U.S. Highway 54 (US 54) in El Paso County, El Paso Electric (EPE) will be relocating electrical infrastructure over US 54 on Sunday, January 19. In order for EPE to safely relocate the necessary infrastructure over US 54, several road and ramp closures along US 54 will be required beginning at 7:00 a.m. to 4:00 p.m., Sunday, January 19.
Posted on January 17, 2020
Business News
EL PASO, Texas – El Paso Electric Company (EPE) and the Infrastructure Investments Fund (IIF) today announced that the Public Utility Commission of Texas (PUCT) approved IIF’s proposed acquisition of EPE as being in the public interest. A Final Order from the PUCT is expected to be issued within the next few weeks.
Posted on January 16, 2020
Alerts
El Paso Electric Company (EPE) will be hosting community meetings alongside Infrastructure Investments Fund (IIF) in collaboration with the City of El Paso about the pending settlement agreement and the ongoing regulatory process regarding the sale of EPE to IIF.
Posted on January 6, 2020
Business News
EL PASO, Texas – El Paso Electric (EPE) (NYSE: EE) continues to take steps to make its power generation portfolio cleaner and more sustainable by enacting a long-term energy supply resource plan that includes expanding solar energy, introducing utility-scale battery storage, and constructing a new state-of-the-art-natural gas-fired generation unit. If the projects receive regulatory approval, the added generation resources will help meet EPE’s 2022-2023 summer peak seasons energy demand and replace older, less efficient gas-fired generation.
Posted on December 19, 2019
Construction
EL PASO, Texas – El Paso Electric (EPE) will be conducting infrastructure work in south central El Paso requiring a one-lane road closure eastbound along Alameda Avenue between Fullan Street and Raynolds and South Val Verde Streets. Traffic control set-up will begin at 8:00 a.m. on Thursday, December 19. Infrastructure work is set to take one day with an anticipated completion time of 4:00 p.m. the same day.
Posted on December 18, 2019
Construction
EL PASO, Texas – El Paso Electric (EPE) will be conducting infrastructure work in south downtown El Paso requiring a complete road closure along East 4th Avenue between S. Mesa and S. El Paso Streets. Traffic control set-up will begin tomorrow, December 11 at 8:00 p.m. to Monday, December 16. EPE infrastructure work will begin at 11:00 p.m. each evening and will run through 6:00 a.m. the following day.
Posted on December 10, 2019
Construction
EL PASO, Texas – El Paso Electric (EPE) will be conducting infrastructure work in Downtown El Paso requiring a complete road closure along East Main Street between Kansas and N. Mesa Streets along with two other single-lane closures. Traffic control set-up will begin at 8:00 p.m. each evening from Sunday, December 8 to Friday, December 13. EPE infrastructure work will begin at 11:00 p.m. each evening and will run through 6:00 a.m. the following day.
Posted on December 7, 2019
Community
El Paso Electric (EPE), El Paso Water and Texas Gas Service team up to raise awareness and educate customers on scams through the fourth annual Utility Scam Awareness Week initiative. Initiated by the Utilities United Against Scams, or UUAS, the week-long advocacy and awareness campaign focuses on educating customers of the tactics scammers use to steal their money.
Posted on November 21, 2019
Construction
El Paso Electric (EPE) will be conducting routine infrastructure work at North Zaragoza Road between Castner Drive and Summerford Lane in the Mission Valley area of El Paso Sunday morning, November 17 from 6:00 to 10:00 a.m. This work will require a complete road closure in both directions.
Posted on November 15, 2019
Community
EL PASO – The Texas Department of Transportation El Paso District is partnering with the El Paso Police Department, the El Paso Electric Company and the Socorro Independent School District for a pedestrian safety campaign launching ahead of Halloween and the end of daylight saving time. The campaign consists of bilingual educational material and the distribution of thousands of reflective slap bands.
Posted on October 17, 2019
Construction
EL PASO, Texas – As part of the Texas Department of Transportation (TxDOT) Montana Avenue Widening Project, El Paso Electric (EPE) will be relocating electrical wires along Montana Avenue requiring a complete closure between Alba Lane and George Dieter Drive this Sunday, October 6 from 5:00 a.m. to 11:00 a.m.
Posted on October 4, 2019
Community
El Paso, Texas – El Paso Electric (EPE), through its Community Partner Program, presented a $15,000 grant at a check presentation ceremony today to the Success Through Technology Education (STTE) Foundation to continue its advocacy of STEAM (Science, Technology, Engineering, Arts and Mathematics) education. This grant will help support local robotics teams in high schools throughout the borderplex region. Officials with the Paso Del Norte Community Foundation, New Mexico State University, the regions’ three largest school districts – Ysleta, Socorro and El Paso, as well as students from Eastwood High School’s Robotics Team were in attendance.
Posted on September 20, 2019
Business News
El Paso, Texas – El Paso El Paso Electric Company (EPE) today announced that its shareholders approved the previously announced Agreement and Plan of Merger (the “Agreement”) pursuant to which the Company will be purchased by the Infrastructure Investments Fund (“IIF”), a private investment vehicle advised by J.P. Morgan Investment Management Inc.
Posted on September 19, 2019
Alerts
El Paso, Texas – Whether you need to pay your bill, find simple ways to save on energy or would like to contact El Paso Electric (EPE), the Company’s newly launched website and ‘Bill2Pay’ app empower customers with clean, simple and powerful platforms.
Posted on September 18, 2019
Community
Las Cruces, NEW MEXICO – El Paso Electric’s (EPE) Community Partner Program, part of the Company’s corporate citizenship initiative, awarded $65,550 to 18 non-for-profit organizations in southern New Mexico at a reception held at New Mexico State University in Las Cruces, New Mexico today. This was EPE’s second Community Partner Program award for the 2019 calendar year, for a total amount of over $216,300 all benefitting not-for-profit organizations that serve southern New Mexico. EPE actively participates in the communities that make up the Company’s 10,000 square-mile service area by supporting a diverse mix of civic and charitable programs, such as the ones honored today.
Posted on September 10, 2019
Alerts
El Paso, TEXAS –On Monday, August 26, 2019, El Paso Electric Company (EPE) customers set a new peak demand of approximately 1,986 megawatts (MW), 2.9% or 57 MW higher than the peak established on June 26, 2017. This preliminary indication is still subject to final verification.
Posted on August 30, 2019
Alerts
El Paso, TEXAS – On Monday, August 26, 2019, El Paso Electric Company (EPE) customers set a new peak demand of approximately 1,986 megawatts (MW), 2.9% or 57 MW higher than the peak established on June 26, 2017. This preliminary indication is still subject to final verification.
Posted on August 30, 2019
Construction
EL PASO, Texas – El Paso Electric (EPE) will be installing three new distribution circuits from the Ripley Substation in west El Paso to accommodate increasing electricity usage in the upper valley area. This work will require an overnight road closure along Doniphan Drive between Mesa Street / Country Club Road and Sunset Road from 9:00 p.m. to 6:00 a.m. on both Wednesday and Thursday, August 21 and 22. This work will also require temporary closure of the BNSF train tracks in this same area. Traffic control measures will be in place during this time, and El Paso Police will be onsite to help safely guide traffic.
Posted on August 20, 2019
People
On behalf of El Paso Electric, we want to extend our condolences to the families of those that were directly affected by this tragedy. Our mission and values to our community will not waiver during this difficult time. We are and will always be a company committed to the importance of inclusion, diversity and safety for all. Together, we are #ElPasoStrong.
Posted on August 5, 2019
Community
El Paso, TEXAS – For a large majority of teenagers who are currently attending school, summer is primetime for ‘R & R’ – rest and relaxation before heading back to school this fall; however, for 18 young adults, this summer was extra special as they made up El Paso Electric’s (EPE) 2019 Summer Internship Program cohort. At a reception held earlier today, Friday, August 2, at the Utility’s headquarters in Downtown El Paso, EPE employees along with friends and family of this year’s high school and college interns celebrated the completion of the 7th year of the program and all of their accomplishments.
Posted on August 2, 2019
Community
El Paso, TEXAS –After three months of planning, organizing and executing their plan, El Paso Electric (EPE) interns were able to unveil the newly built STEAM Lab at the El Paso Armed Services YMCA (ASYMCA) on July 30, 2019, including a donation of $2,000 to help maintain the Lab through the year.
Posted on July 30, 2019
Community
Earlier today, El Paso Electric (EPE) in partnership with El Paso Children’s Hospital (EPCH) named a hospital room in honor of EPE’s $25,000 donation that will assist in the expansion of pediatric surgical services.
Posted on July 25, 2019
Alerts
El Paso Electric está ayudando a sus clientes a mantenerse frescos y cómodos este verano.
Posted on July 16, 2019
Alerts
El Paso Electric is helping customers stay cool this summer!
Posted on July 16, 2019
People
EL PASO, Texas - El Paso Electric Company (EPE) today announced that the Company’s Board of Directors has appointed Adrian Rodriguez, EPE’s Senior Vice President, General Counsel and Assistant Secretary, as interim Chief Executive Officer. The Board has also appointed Elaina Ball, EPE’s Senior Vice President and Chief Administrative Officer, as interim Chief Operating Officer. These appointments are effective beginning August 1, 2019 and follow Mary Kipp’s (EPE’s current CEO and President) decision to accept the position of President with Puget Sound Energy in Washington state. To ensure a smooth transition, Kipp will continue with EPE until August 1, 2019.
Posted on July 1, 2019
Community
TEXAS – With the first day of Summer only a few hours away, long, hot and dry weather has already blanketed west Texas sending customers indoors where they can find refuge with cranked up ACs. Although higher electricity usage becomes the norm during Summer months, El Paso Electric (EPE) customers in Texas have already began to see a decrease on bills due to an interim fuel refund.
Posted on June 20, 2019
Construction
EL PASO, Texas – El Paso Electric (EPE) will be replacing electric distribution lines in far east El Paso to increase system reliability. This work will require two road closures beginning tomorrow (Wednesday), June 12, 2019 from 9:00 a.m. to 5:00 p.m. along Edgemere Boulevard between Tierra Este Road and Rich Beem Boulevard, and RC Poe Drive between Tierra Este Road and Edgemere Boulevard. Traffic control measures will be in place during this time.
Posted on June 11, 2019
Alerts
EL PASO, Texas – El Paso Electric (EPE) is assisting with power restoration efforts in Dallas County, Texas after over 350,000 customers were left without power as a result of a major thunderstorm that swept through East Texas.
Posted on June 10, 2019
Construction
EL PASO, Texas – As part of El Paso Electric’s (EPE) implementation of system reliability and infrastructure improvements, crews will be installing new communication fiber optic lines between substations in south-central El Paso. A road closure will be required along North Loop Drive between Woolridge Drive and where Delta and Trowbridge Drives meet from 10:00 a.m. to 1:00 p.m. tomorrow (Wednesday), June 11, 2019. Traffic control measures will be in place during this time, along with El Paso Police on-site to allow residents in the area to safely access neighborhood streets.
Posted on June 10, 2019
Alerts
SCAM ALERT: El Paso Electric Sees Increase in Small Businesses Being Targeted by Scammers
Posted on June 6, 2019
Community
El Paso Electric Enters Into Agreement to Be Purchased by the Infrastructure Investments Fund, an Investment Vehicle Advised by J.P. Morgan Investment Management Inc.
Posted on June 3, 2019
Community
A message to local Community Partners about El Paso Electric's recent announcement.
Posted on June 3, 2019
People
To our Valued El Paso Electric Customers,
We want to share with you an important update about El Paso Electric (EPE). On June 3, 2019 we announced a significant, long-term investment in our service area. Infrastructure Investments Fund (IIF), an investment vehicle advised by J.P. Morgan Investment Management Inc., has agreed to acquire EPE.
Posted on June 3, 2019
Construction
EL PASO, Texas – As a continuation to an ongoing infrastructure upgrade project, El Paso Electric (EPE) will continue to replace transmission lines along Raynolds Street between Gateway Boulevard West and Alameda Avenue, and along Gateway Boulevard East between Raynolds Street and Paisano Drive. These roads along with several other roads in the area will also be closed overnight Tuesday, May 21 and Wednesday, May 22 from 8:00 p.m. to 5:00 a.m. Traffic control measures will be in place during this time, along with El Paso Police on-site to provide emergency personnel access to the closed area as well as safely direct commuters through area detours.
Posted on May 20, 2019
Construction
EL PASO, Texas – As a continuation to an ongoing infrastructure upgrade project, El Paso Electric (EPE) will be replacing transmission lines along Raynolds Street between Gateway Boulevard East and Alameda Avenue, and along Durazno Street between Radford and Raynolds Streets. These roads will be closed, Saturday, May 18, 2019 from 8:00 a.m. to 4:00 p.m. Traffic control measures will be in place during this time, along with El Paso Police on-site to provide emergency personnel access to the closed area as well as safely direct commuters through area detours.
Posted on May 16, 2019
Construction
EL PASO, Texas – As a continuation to an ongoing infrastructure upgrade project, El Paso Electric (EPE) will be replacing transmission lines along East Paisano Drive between Gateway Boulevard West and El Paso Drive, including several other roads in the area, tomorrow (Wednesday), May 15, 2019 from 8:30 p.m. to 5:00 a.m. Overnight traffic control measures will be in place from 8:00 p.m. to 6:00 a.m.
Posted on May 14, 2019
Construction
EL PASO, Texas – As a continuation to an ongoing infrastructure upgrade project, El Paso Electric (EPE) will be replacing transmission lines along Delta Drive – the overpass bridge section of Delta – between Alameda Avenue and Trowbridge/North Loop Drives tomorrow (Tuesday), May 14, 2019 from 8:30 p.m. to 5:00 a.m. Overnight traffic control measures will be in place from 8:00 p.m. to 6:00 a.m.
Posted on May 13, 2019
Community
Summer is here and temperatures are rising. It’s also the time of year when electricity use goes up. But did you know there are plenty of things we can all do to reduce our energy consumption and be more Energy Wise?
Posted on May 13, 2019
Community
Las Cruces, NEW MEXICO – As chambers of commerce around the United States centralize their focus on business partnerships, the Las Cruces Hispanic Chamber of Commerce (LCHCC) takes a unique approach in recognizing the power of community organizations and the role businesses play in supporting these missions.
The recipients of the first quarter business awards exemplify their approach as they select El Paso Electric (EPE) for their First Quarter Large Business Award based on the Company’s community involvement and partnership program.
Posted on May 8, 2019
Alerts
TEXAS – El Paso Electric (EPE) customers who reside in Texas will see a decrease on their electric bills during the peak usage season of the summer as EPE files to issue a temporary fuel refund.
Posted on April 29, 2019
People
Washington, D.C. – The Smart Electric Power Alliance (SEPA) has announced the results of recent officer elections for the nonprofit’s Board of Directors.
Posted on April 24, 2019
Alerts
EL PASO, Texas – On March 28, 2019, El Paso Electric Company (EPE) filed with the City of El Paso, other municipalities incorporated in its Texas service territory and the Public Utility Commission of Texas (PUCT) to implement a Distribution Cost Recovery Factor (DCRF) surcharge for its Texas customers.
Posted on March 29, 2019
Alerts
Update: Our telephone system has been restored. Thank you for your patience.
El Paso Electric is currently experiencing issues with its telephone system. We appreciate customers' patience as we work to resolve this issue. Please use our Customer Login page to view and pay your bill, or request a Start, Stop, or Transfer service on your account.
An update will be provided once the system is up and running.
Posted on March 29, 2019
Construction
EL PASO, Texas – As part of the Texas Department of Transportation (TxDOT) Montana Avenue Widening Project, El Paso Electric (EPE) will be placing new cables on structures along Montana Avenue requiring a complete closure between Lee Trevino and George Dieter Drives this Sunday, March 31 from 6:00 to 11:00 a.m.
Posted on March 28, 2019
Alerts
Access to El Paso Electric’s Customer Login Site is currently unavailable due to ongoing maintenance. We apologize for the inconvenience this has caused.
Posted on March 7, 2019
Alerts
For the second year, El Paso Electric (EPE) teams up with El Paso Water and Texas Gas Service to raise awareness and educate customers on scams through the third annual Utility Scam Awareness Week initiative. Initiated by the Utilities United Against Scams, or UUAS, the week-long advocacy and awareness campaign focuses on educating customers of the tactics scammers use to steal their money.
Posted on March 4, 2019
Construction
EL PASO, Texas - Two major road closures scheduled to allow El Paso Electric to safely work on infrastructure projects.
Posted on February 26, 2019
Alerts
EL PASO, Texas – El Paso Electric Company (EPE) continues to see an increase in the number of scam calls over the last month with over 150 reports. Scammers are masking calls to customers to make it appear as if it was originated by EPE as well as resembling the customer service phone number. Each scam reported involved an automated message directing customers to call back a “1-800” number to make an outstanding payment.
Posted on February 20, 2019
Business News
EL PASO, Texas – El Paso Electric Company (EPE) today filed with the Public Utility Commission of Texas (PUCT) to implement a Transmission Cost Recovery Factor (TCRF) surcharge for its Texas customers.
Posted on January 25, 2019
Business News
El Paso Electric has identified generation resource
Posted on January 21, 2019
People
The Federal Reserve Board on Wednesday announced the designation of the Chairs and Deputy Chairs of the 12 Federal Reserve Banks for 2019. Mary Kipp, President and Chief Executive Officer of El Paso Electric (EPE), is named Deputy Chair of the Federal Reserve Bank of Dallas.
Posted on January 9, 2019
Community
El Paso Electric (EPE) is now accepting applications for the 2019 Summer High School Internship Program. The paid internship opportunity, in its seventh year, is open to all high school juniors in EPE’s service area (Van Horn, TX to Hatch, NM). The application deadline is February 3, 2019.
Posted on December 27, 2018
Construction
El Paso, Texas – As part of an infrastructure upgrade project to increase grid capacity and reliability, El Paso Electric (EPE) crews will continue work on transmission lines adjacent to I-10 along Gateway Boulevard East between Corral Dr. and Diesel Dr. from Tuesday, December 18 to Thursday, December 20 from 8 p.m. to 6 a.m. each day.
Posted on December 17, 2018
Business News
El Paso Electric (EPE) has signed a Memorandum of Understanding with New Mexico State University (NMSU) to explore the feasibility to develop a utility-scale solar and energy storage project that could supply power to the university as well as provide students and faculty a unique power distribution and generation laboratory for educational and research purposes.
Posted on December 10, 2018
Community
El Paso Electric (EPE) today joins the Edison Electric Institute (EEI) in marking the milestone of one million electric vehicles (EVs) on U.S. roads. As cities and communities seek smart, sustainable mobility solutions, electric transportation is a critical component – including EVs, public transit, and charging infrastructure. Electric transportation meets customer needs, provides environmental benefits, and supports America’s energy security.
Posted on November 30, 2018
Community
El Paso, Texas – El Paso Electric (EPE) hosts the first ever ‘Electricity 101’ Academic Partnering Workshop bringing together local educational institutions to get an inside look at power generation, distribution and transmission. The ‘Electricity 101’ academic workshop aims to better prepare educators to help develop local, prospective applicants for jobs available at EPE.
Posted on November 30, 2018
Alerts
El Paso, Texas – El Paso Electric (EPE) has seen an increase in the number of scam calls targeting customers, with over 60 reported just this month. Scammers are masking calls to make it appear as if it was originated by EPE as well as resembling the customer service phone number. Each scam reported involve the threat to disconnect service if payment is not made immediately. Customers are being directed to purchase a prepaid debit card to handle payment. Customers are then provided with either a “1-800” or “1-877” non-affiliated EPE phone number to call back to make the payment over the phone.
Posted on November 28, 2018
Community
El Paso, Texas – El Paso Electric (EPE) eagerly awaits the 82nd Annual First Light Federal Credit Union Sun Bowl Thanksgiving Parade to showcase an El Paso treasure, Mandy The Mule, that celebrates El Paso’s history and symbolizes how far the utility has come in energy production.
Posted on November 21, 2018
Business News
Texas – On October 25, 2018, the Public Utility Commission of Texas (PUCT) approved El Paso Electric’s (EPE) filing, on an interim basis, to reduce its existing Texas fuel factor by approximately seven percent.
Posted on October 30, 2018
Community
EL PASO – The Texas Department of Transportation El Paso District is partnering with the El Paso Police Department and the El Paso Electric Company for a pedestrian safety campaign launching ahead of Halloween and the end of daylight saving time. The campaign consists of multiple bilingual video public service announcements and the distribution of thousands of reflective slap bands.
Posted on October 29, 2018
Alerts
Due to a higher than normal call volume to our Customer Service dept, customers may hear a busy signal. We appreciate your patience. You can also get more info about your account by logging on to your #EPElectric Customer Self Service page by visiting https://bit.ly/2R59YPv .
Posted on October 22, 2018
Business News
The U.S. Air Force, alongside El Paso Electric (EPE), officially celebrate the completion and commercial operation of the Holloman Atlas Solar Array at a ribbon cutting ceremony today. The EPE-owned and operated solar facility, its first built to serve a U.S. military installation, spans 42-acres and is dedicated to serve the Holloman Air Force Base electric load in Otero County, New Mexico.
Posted on October 19, 2018
Business News
EL PASO, TX– In March of 2018, the City of El Paso and El Paso Electric (EPE), came to an agreement to increase the City of El Paso franchise fee to electric bills for residents and businesses within El Paso city limits. The one percent increase will begin October 1, 2018, and will be reflected on bills as a separate line item; however a federal tax rate reduction and a decrease in fuel costs, will offset the increase.
Posted on September 28, 2018
Alerts
LAS CRUCES, New Mexico – After analyzing customer traffic at all El Paso Electric (EPE) customer service locations, EPE will be closing the customer service office located at 1201 South Solano Drive in Las Cruces after 5:00 p.m. on Wednesday, November 21, 2018.
Posted on September 19, 2018
Business News
El Paso Electric issues a statement from Mary Kipp, President and CEO, regarding El Paso Electric’s motion to withdraw its voluntary New Mexico Community Solar filing from New Mexico’s Public Regulation Commission:
Posted on September 12, 2018
Alerts
Update: Phone service has been restored at El Paso Electric.
El Paso Electric is currently experiencing issues with its telephone system. We appreciate customers' patience as we work to resolve this issue. An update will be provided once the system is up and running.
Posted on September 11, 2018
Construction
El Paso Electric (EPE) crews have completed the conduit work needed on the newly repaired utility bridge ahead of schedule and the complete overnight closures on I-10 in downtown El Paso are no longer required. The far right lane will be closed overnight from 8 p.m. to 6 a.m. in both east and westbound directions until EPE crews complete the work needed along the utility bridge entrance access points.
Posted on August 22, 2018
Alerts
El Paso Electric (EPE) has seen an increase in the number of scam calls reported this month. The scams reported involve the threat to disconnect service if payment is not made immediately. Customers are being asked to purchase a prepaid debit card and are provided with a number to call back to make the payment over the phone. The phone number used to call back for payment is not an EPE-associated phone number.
Posted on August 21, 2018
Construction
In order to allow El Paso Electric (EPE) crews to safely place electrical cables through the newly repaired utility bridge, consecutive overnight closures will be required. Commuters can expect the following I-10 eastbound and westbound closures in downtown El Paso on the following dates and times:
Posted on August 17, 2018
Construction
El Paso Electric (EPE) crews have completed the necessary rerouting of electrical cables ahead of time and are ready to remove the existing wires from the damaged utility bridge before the repairs to the bridge begin next week.
Posted on August 10, 2018
Community
El Paso, TX- El Paso Electric’s (EPE) Summer College and High School interns have wrapped up this year’s Corporate Social Responsibility (CSR) Initiative by volunteering to refurbish Aliviane’s Women’s and Children’s Facility.
Posted on August 2, 2018
Business News
El Paso Electric Company (EPE) (NYSE:EE) today released its first Corporate Sustainability Report, a compilation of the Company’s recent energy and environmental accomplishments. The report provides the community insight into EPE’s sustainability efforts, and allows the Company to track, measure and report sustainability metrics annually.
Posted on August 2, 2018
Construction
EL PASO, Texas — In order to allow TxDOT to make the necessary repairs to the damaged utility bridge, El Paso Electric (EPE) has begun the emergency work required to clear the bridge of electrical cables by temporarily rerouting them until the bridge is permanently fixed. The work required to complete this project is expected to last through the end of August.
Posted on July 26, 2018
Community
El Paso Electric (EPE) is celebrating National Lineworker Appreciation Day today, July, 10, 2018, in partnership with the International Brotherhood of Electrical Workers Local 960. The day honors the thousands of lineworkers across the country who work hard every day to serve the power needs of their communities.
Posted on July 10, 2018
Community
El Paso, TX- El Paso Electric’s (EPE) Summer College and High School interns today announced their company-wide program for this year’s Corporate Social Responsibility (CSR) Initiative. This year, the students will be developing a project that works to address the issue of substance abuse through the refurbishment of the Aliviane Inc., a nonprofit that offers treatment and recovery programs to the El Paso community.
Posted on June 25, 2018
Community
In preparation for the upcoming summer season, seven local area interns will be getting ready for the project of a lifetime. Every summer, El Paso Electric (EPE) selects seven college students to participate in a 12-week-long internship program that helps them gain valuable job experience while giving back to the community. Through this program, interns will work closely with EPE employees and local high school interns to develop and implement a project that will benefit the region.
Posted on June 15, 2018
Construction
El Paso, Texas – As a continuation to an ongoing infrastructure upgrade project, El Paso Electric (EPE) crews will begin work on transmission lines over I-10 at North Raynor Street on Sunday, June 3, 2018, from approximately 5:00 a.m. to 12:00 p.m. Traffic control measures will begin at 4:00 a.m.
Posted on May 30, 2018
Community
El Paso, Texas — El Paso Electric (EPE) is partnering with ARCA Recycling, Inc. (ARCA) to begin its Appliance Recycling Program for residential customers in Texas. To participate in the Program, customers contact ARCA to schedule pick-ups of their old refrigerators or freezers at no charge and EPE will provide a $50 rebate check per qualifying appliance.
Posted on May 17, 2018
Construction
As part of an infrastructure upgrade project to increase grid security and reliability, El Paso Electric (EPE) crews will begin work on transmission lines over the I-110/ US Highway 54, lanes above Durazno St. on Sunday, May 20, from approximately 5:00 a.m. to 12:00 p.m. Traffic control measures will begin at 4:00 a.m.
Posted on May 17, 2018
Construction
El Paso, Texas – El Paso Electric (EPE) crews will begin work on transmission lines for the Texas Department of Transportation (TxDOT) Zaragoza Roadway improvement project. Overnight closures are needed to allow EPE crews to safely relocate transmission poles and lines just north and south of Montwood Drive at the intersection of Zaragoza Road.
Posted on May 9, 2018
People
Elaina L. Ball joins El Paso Electric (EPE) as Senior Vice President and Chief Administrative Officer. Elaina joins the EPE team from Austin Energy, the publicly owned electric utility serving 450,000 customers in the Austin, Texas area.
Posted on May 2, 2018
Business News
On Tuesday, April 24, 2018, El Paso Electric (EPE) filed for approval for a new Community Solar Program in New Mexico with the New Mexico Public Regulatory Commission (NMPRC). Under the proposed program, EPE’s New Mexico customers will have the opportunity to subscribe, on a voluntary basis, to solar generation from a new 2 megawatt (MW) solar facility to be constructed, owned and operated by EPE located near the intersection of highway I-10 and I-25, in Doña Ana County.
Posted on April 25, 2018
Business News
The New Mexico Public Regulation Commission (NMPRC) today approved El Paso Electric’s (EPE) filing to begin issuing a credit in bills to reflect the reduction of the federal tax rate for New Mexico customers. The federal tax credit will be reflected on customer bills beginning May 1, 2018.
Posted on April 25, 2018
Business News
Texas – On Friday, April 13, 2018, El Paso Electric (EPE) filed with the Public Utility Commission of Texas (PUCT), the City of El Paso and the other incorporated cities and towns within its Texas service territory to reduce its existing Texas fuel factor by approximately 29 percent.
Posted on April 16, 2018
Community
El Paso Electric (EPE) is proud to announce that it has received the 2018 ENERGY STAR® Partner of the Year Award for its efforts in kilowatt-hours (kWh) savings and increased education about energy efficiency. EPE’s accomplishments will be recognized by the U.S. Environmental Protection Agency and the U.S. Department of Energy at a ceremony in Washington, D.C. on April 20, 2018.
Posted on April 12, 2018
Construction
EL PASO, Texas — El Paso Electric (EPE) will be performing electrical work that will require an eastbound and westbound closure of I-10 between Loop 375 and Lee Trevino from 5 a.m. to 12:30 p.m. on Sunday, April 15, 2018.
Posted on April 6, 2018
Alerts
On March 27, 2018, the Public Utility Commission of Texas (PUCT) approved the federal income tax credit, on an interim basis, as proposed by El Paso Electric (EPE) for its Texas customers. Customers can expect to see the credit in bills as early as April 3, 2018.
Posted on March 29, 2018
Business News
On March 20, 2018, El Paso Electric (EPE) filed with the Public Utility Commission of Texas (PUCT) a request to expand its Texas Community Solar program to include additional solar energy to serve more customers and reduce the monthly capacity charge for all program participants. EPE is requesting approval of this expansion by May 1, 2018.
Posted on March 21, 2018
Community
Did you know there are plenty of things we can all do to reduce our energy consumption and be more Energy Wise?
Posted on March 2, 2018
Business News
El Paso Electric (EPE) filed a proposal today with the Public Utility Commission of Texas (PUCT), the City of El Paso and the other incorporated cities and towns within its Texas service territory to provide a credit to customers in Texas for the decrease in the federal income tax rate, effective with bills issued on or after April 1, 2018.
Posted on March 1, 2018
Alerts
Scammers typically use phone, in-person, and online tactics to target utility customers. They often pose as electric, water, or natural gas company employees, and threaten customers by telling them that their services would be disconnected or shut off if they fail to make an immediate payment – typically using a prepaid card or other non-traceable form of payment.
Posted on February 19, 2018
Alerts
Metallic or Mylar balloons are a popular gift for Valentine’s Day, but if they are not handled properly, they can cause serious damage to power lines and ultimately result in power outages.
Posted on February 13, 2018
Community
El Paso Electric is proud to offer programs in New Mexico and Texas to help consumers save energy and become more energy efficient.
Electricity is an important service in our daily lives and it needs to be used wisely. The efficient use of energy assists in reducing oil imports, conserves natural resources and preserves the environment. Energy efficiency in your home or business can be increased by implementing energy efficiency and energy conservation measures. By using and implementing the information contained in this website, you can change the way energy is used in your home and business.
Posted on February 1, 2018
Alerts
El Paso Electric (EPE) was one of the first utilities in the state of Texas to address and identify a mechanism to refund Texas customers due to the reduction in the federal income tax rate.
Posted on January 23, 2018
Alerts
El Paso Electric (EPE) warns customers of a scam currently involving individuals falsely representing themselves as EPE customer service representatives. Customers are being told they have to pay for a new meter and are being asked to call a phone number not associated with EPE to make the payment immediately or their service will be shut off. Reports of this scam have all been small business owners in the downtown Las Cruces area. This scam has been reported to the Las Cruces Police Department.
Posted on January 16, 2018
Alerts
El Paso Electric is providing further information about the TIO Networks USA, Inc. security incident that we previously reported. TIO is a third-party provider of mobile payment applications and other payment technologies for many companies, including El Paso Electric’s mobile pay application, MobilePay. In November, TIO suspended its operations, and as a result, El Paso’s MobilePay became unavailable.
Posted on December 26, 2017