Business News
LAS CRUCES, New Mexico – El Paso Electric (EPE) announced that New Mexico customers will begin to receive a rate credit on their electric bills starting this week. The $8.7 million of credits will be issued over three years. The New Mexico Public Regulation Commission approved the rate credit at today’s open meeting.
Posted on August 5, 2020
Community
EL PASO, Texas – El Paso Electric (EPE) officially launches the region’s first utility-led EV Community, the latest initiative by EPE that serves to educate and reward the growing number of customers who are choosing to drive electric vehicles (EVs) and help protect the environment.
Posted on August 5, 2020
Business News
EL PASO, Texas – El Paso Electric (EPE) announced that starting with the August billing cycle its Texas customers will begin to receive a rate credit on their electric bills. The $21 million of credits will be issued over 3 years.
Posted on July 31, 2020
Business News
Acquisition Provides Significant Long-Term Commitments and Additional Resources to Support the Success of El Paso Electric, Its Customers, Employees and Communities
Posted on July 29, 2020
Community
From the very first day on the job, El Paso Electric (EPE) 2020 summer college interns worked on this year’s annual, highly anticipated Corporate Social Responsibility (CSR) project by developing a virtual STEAM Camp Kit for 130 students with Anthony Independent School District (Anthony ISD).
Posted on July 24, 2020
Alerts
El Paso, TEXAS – On Monday, July 13, 2020, El Paso Electric Company (EPE) customers set a new peak demand for electricity of approximately 2,173 megawatts (MW), 9.5% or 188 MW higher than the peak established in 2019. This is the highest level of energy demand growth on record and it also surpasses EPE’s 2020 peak demand forecast and reaches peak demand levels that were expected in 2026.
Posted on July 21, 2020
Alerts
Over the last several days, El Paso Electric (EPE) has received multiple reports from customers about scam calls masking the phone number to make it appear as if it was originated by EPE. Most scams reported are impersonating an EPE representative attempting to schedule a meter replacement and demanding immediate payment to avoid service disconnections.
Posted on July 16, 2020
Construction
El Paso Electric (EPE) will be replacing transmission lines and completing several wire crossings in the Mission Valley area of El Paso along North Loop Drives between Lee Trevino and Pendale Drives. For the safety of the public, EPE will be requiring a complete road closure to all thru traffic along North Loop Drive between Lee Trevino and Pendale Drives this Sunday morning, July 12 from 6:00 a.m. and 1:00 p.m. El Paso Police will be on site to assist with the road closure and to allow access for residents and businesses within this area.
Posted on July 10, 2020
Business News
El Paso Electric (EPE) customers who reside in Texas will see a credit on their electric bills during the peak usage season of the summer as EPE’s filing to issue a temporary fuel refund was officially approved by the Public Utilities Commission of Texas (PUCT).
Posted on July 2, 2020
Community
El Paso Electric (EPE) and Texas Gas Service have united to recognize and honor El Paso’s community heroes with a sweet gesture by donating Girl Scout cookies to every first responder within the City of El Paso’s Fire Department, Emergency Medical Services Team and 9-1-1 Dispatch. With 1,100 first responders that serve the El Paso community, a box of Girl Scout cookies went to every worker to say ‘Thank You’ for their selflessness and bravery they show every day.
Posted on June 20, 2020
Business News
El Paso Electric (EPE) customers who reside in Texas will see a decrease on their electric bills during the peak usage season of the summer as EPE files to issue a temporary fuel refund.
Posted on June 18, 2020
Business News
El Paso Electric (EPE) is proud to announce that it has received the 2020 ENERGY STAR® Market Leader Award for its outstanding efforts to promote and support energy efficient construction and help homebuyers experience the peace of mind, quality, comfort, and value that come with living in an ENERGY STAR certified home or apartment.
Posted on June 10, 2020
Business News
La compañía El Paso Electric (EPE) se complace en anunciar que ha sido galardonada con el Premio al Liderazgo en el Mercado ENERGY STAR 2020 por sus esfuerzos sobresalientes en el fomento y apoyo a la construcción energéticamente eficiente. El resultado para los compradores de vivienda es una experiencia de tranquilidad, calidad, comodidad y valor que produce vivir en una casa o apartamento certificado ENERGY STAR.
Posted on June 10, 2020
Community
El Paso Electric (EPE) officially welcomes its newest cohort of eight college scholars for the Company’s 9th annual summer internship program. College students will participate in an eight-week career-development program with an EPE department related to their field of study, as well as lead a corporate social responsibility project as part of EPE’s community outreach initiatives. This year’s internship will be primarily virtual due to the pandemic but will offer interns safe access to EPE work locations when necessary based on their summer assignment.
Posted on June 1, 2020
Construction
EL PASO, Texas – El Paso Electric (EPE) will be replacing transmission lines and completing several wire crossings in the Mission Valley area of El Paso along Pendale Road between Roseway and North Loop Drives. For the safety of the public, EPE will be requiring a three-day road closure to all thru traffic along Pendale Rd. between Roseway and North Loop from Monday, June 1 through Wednesday, June 3, between 9:00 a.m. and 4:00 p.m. Local traffic for residents and businesses along Pendale Rd. within this closure will only have entry and egress from Roseway Dr.
Posted on May 29, 2020
Construction
EL PASO, Texas – As part of Texas Department of Transportation (TXDOT) continuation of the Montana Freeway Project in east El Paso, El Paso Electric (EPE) will need to complete electrical infrastructure work south of Montana Avenue at George Dieter Drive. In order for EPE to safely conduct the necessary work in a timely manner, a complete closure along George Dieter Dr. between Montana Ave. and Turner Road will be necessary from 9:00 a.m. till 5:00 p.m. this Thursday, April 2.
Posted on April 1, 2020
Community
To support our region during this pandemic, El Paso Electric announces a $30,000 donation to the COVID-19 response funds created by the El Paso Community Foundation, the Paso Del Norte Community Foundation, and the Community Foundation of Southern New Mexico. Each foundation will receive $10,000.
Posted on March 30, 2020
Construction
EL PASO, Texas – As part of Texas Department of Transportation (TXDOT) continuation of the Montana Freeway Project in east El Paso, El Paso Electric (EPE) will need to complete several electrical wire crossings along Montana Avenue between George Dieter Drive and Lee Boulevard. In order for EPE to safely conduct the necessary work in a timely manner, a complete closure along Montana Avenue will be necessary from 6:00 a.m. till 2:00 p.m. this Sunday, March 29. El Paso Police will be on-site to assist in the closure.
Posted on March 27, 2020
Construction
As part of Texas Department of Transportation (TXDOT) Montana Freeway Project in east El Paso, El Paso Electric (EPE) will need to complete several electrical wire crossings along Montana Avenue between Lee Trevino and George Dieter Drives. In order for EPE to safely conduct the necessary work in a timely manner, a complete closure along Montana Avenue will be necessary from 6:00 a.m. till 2:00 p.m. this Sunday, March 22. El Paso Police will be on-site to assist in the closure and allow residents of the Oasis Ranch Community that is within this closure to safely access their neighborhood.
Posted on March 20, 2020
Alerts
With the quickly evolving Coronavirus (COVID-19) health situation, El Paso Electric (EPE) is implementing measures to reduce the risk of exposure to COVID-19 and taking proactive steps to enhance our customers’ and our employees’ health and safety. Beginning Monday, March 23, 2020 all EPE customer payment center lobbies will be closed until further notice. However, all drive-throughs will remain open to take payment. Currently, payment drop boxes at every location are still available to customers to drop off their payment at any time.
Posted on March 18, 2020
Construction
EL PASO, Texas – As part of Texas Department of Transportation (TXDOT) Montwood/Zaragoza Improvement Project in east El Paso, El Paso Electric (EPE) will need to relocate electrical infrastructure in the area where Montwood Drive, Zaragoza Road and Loop 375 intersect. In order for EPE to safely conduct the necessary work in a timely manner, a complete closure along Montwood Dr. and Zaragoza Rd. will be necessary from 3:00 a.m. to 7:00 a.m. Sunday morning, March 8. El Paso Police will be on-site to assist in the closure and safely direct commuters through area detours.
Posted on March 7, 2020
Community
Anthony, New Mexico – Gadsden Independent School District (GISD) will receive a check from El Paso Electric (EPE) for $91,186.07 for incentives earned in 2019 from EPE’s New Mexico SCORE Plus and Commercial Load Management Programs – it’s ninth year of energy saving success with EPE.
Posted on February 27, 2020
Alerts
El Paso Electric (EPE) is now accepting applications for the 2020 Summer High School Internship Program. The paid internship opportunity, in its eighth year, is open to all high school juniors in EPE’s service area (Van Horn, TX to Hatch, NM). The application deadline is February 10, 2020.
Posted on January 23, 2020
Construction
EL PASO, Texas – As part of Texas Department of Transportation (TXDOT) I-10 Connect project, at the intersection of Interstate 10 (I-10) and U.S. Highway 54 (US 54) in El Paso County, El Paso Electric (EPE) will be relocating electrical infrastructure over US 54 on Sunday, January 19. In order for EPE to safely relocate the necessary infrastructure over US 54, several road and ramp closures along US 54 will be required beginning at 7:00 a.m. to 4:00 p.m., Sunday, January 19.
Posted on January 17, 2020
Business News
EL PASO, Texas – El Paso Electric Company (EPE) and the Infrastructure Investments Fund (IIF) today announced that the Public Utility Commission of Texas (PUCT) approved IIF’s proposed acquisition of EPE as being in the public interest. A Final Order from the PUCT is expected to be issued within the next few weeks.
Posted on January 16, 2020
Alerts
El Paso Electric Company (EPE) will be hosting community meetings alongside Infrastructure Investments Fund (IIF) in collaboration with the City of El Paso about the pending settlement agreement and the ongoing regulatory process regarding the sale of EPE to IIF.
Posted on January 6, 2020
Business News
EL PASO, Texas – El Paso Electric (EPE) (NYSE: EE) continues to take steps to make its power generation portfolio cleaner and more sustainable by enacting a long-term energy supply resource plan that includes expanding solar energy, introducing utility-scale battery storage, and constructing a new state-of-the-art-natural gas-fired generation unit. If the projects receive regulatory approval, the added generation resources will help meet EPE’s 2022-2023 summer peak seasons energy demand and replace older, less efficient gas-fired generation.
Posted on December 19, 2019
Construction
EL PASO, Texas – El Paso Electric (EPE) will be conducting infrastructure work in south central El Paso requiring a one-lane road closure eastbound along Alameda Avenue between Fullan Street and Raynolds and South Val Verde Streets. Traffic control set-up will begin at 8:00 a.m. on Thursday, December 19. Infrastructure work is set to take one day with an anticipated completion time of 4:00 p.m. the same day.
Posted on December 18, 2019
Construction
EL PASO, Texas – El Paso Electric (EPE) will be conducting infrastructure work in south downtown El Paso requiring a complete road closure along East 4th Avenue between S. Mesa and S. El Paso Streets. Traffic control set-up will begin tomorrow, December 11 at 8:00 p.m. to Monday, December 16. EPE infrastructure work will begin at 11:00 p.m. each evening and will run through 6:00 a.m. the following day.
Posted on December 10, 2019
Construction
EL PASO, Texas – El Paso Electric (EPE) will be conducting infrastructure work in Downtown El Paso requiring a complete road closure along East Main Street between Kansas and N. Mesa Streets along with two other single-lane closures. Traffic control set-up will begin at 8:00 p.m. each evening from Sunday, December 8 to Friday, December 13. EPE infrastructure work will begin at 11:00 p.m. each evening and will run through 6:00 a.m. the following day.
Posted on December 7, 2019
Community
El Paso Electric (EPE), El Paso Water and Texas Gas Service team up to raise awareness and educate customers on scams through the fourth annual Utility Scam Awareness Week initiative. Initiated by the Utilities United Against Scams, or UUAS, the week-long advocacy and awareness campaign focuses on educating customers of the tactics scammers use to steal their money.
Posted on November 21, 2019
Construction
El Paso Electric (EPE) will be conducting routine infrastructure work at North Zaragoza Road between Castner Drive and Summerford Lane in the Mission Valley area of El Paso Sunday morning, November 17 from 6:00 to 10:00 a.m. This work will require a complete road closure in both directions.
Posted on November 15, 2019
Community
EL PASO – The Texas Department of Transportation El Paso District is partnering with the El Paso Police Department, the El Paso Electric Company and the Socorro Independent School District for a pedestrian safety campaign launching ahead of Halloween and the end of daylight saving time. The campaign consists of bilingual educational material and the distribution of thousands of reflective slap bands.
Posted on October 17, 2019
Construction
EL PASO, Texas – As part of the Texas Department of Transportation (TxDOT) Montana Avenue Widening Project, El Paso Electric (EPE) will be relocating electrical wires along Montana Avenue requiring a complete closure between Alba Lane and George Dieter Drive this Sunday, October 6 from 5:00 a.m. to 11:00 a.m.
Posted on October 4, 2019
Community
El Paso, Texas – El Paso Electric (EPE), through its Community Partner Program, presented a $15,000 grant at a check presentation ceremony today to the Success Through Technology Education (STTE) Foundation to continue its advocacy of STEAM (Science, Technology, Engineering, Arts and Mathematics) education. This grant will help support local robotics teams in high schools throughout the borderplex region. Officials with the Paso Del Norte Community Foundation, New Mexico State University, the regions’ three largest school districts – Ysleta, Socorro and El Paso, as well as students from Eastwood High School’s Robotics Team were in attendance.
Posted on September 20, 2019
Business News
El Paso, Texas – El Paso El Paso Electric Company (EPE) today announced that its shareholders approved the previously announced Agreement and Plan of Merger (the “Agreement”) pursuant to which the Company will be purchased by the Infrastructure Investments Fund (“IIF”), a private investment vehicle advised by J.P. Morgan Investment Management Inc.
Posted on September 19, 2019
Alerts
El Paso, Texas – Whether you need to pay your bill, find simple ways to save on energy or would like to contact El Paso Electric (EPE), the Company’s newly launched website and ‘Bill2Pay’ app empower customers with clean, simple and powerful platforms.
Posted on September 18, 2019
Community
Las Cruces, NEW MEXICO – El Paso Electric’s (EPE) Community Partner Program, part of the Company’s corporate citizenship initiative, awarded $65,550 to 18 non-for-profit organizations in southern New Mexico at a reception held at New Mexico State University in Las Cruces, New Mexico today. This was EPE’s second Community Partner Program award for the 2019 calendar year, for a total amount of over $216,300 all benefitting not-for-profit organizations that serve southern New Mexico. EPE actively participates in the communities that make up the Company’s 10,000 square-mile service area by supporting a diverse mix of civic and charitable programs, such as the ones honored today.
Posted on September 10, 2019
Alerts
El Paso, TEXAS –On Monday, August 26, 2019, El Paso Electric Company (EPE) customers set a new peak demand of approximately 1,986 megawatts (MW), 2.9% or 57 MW higher than the peak established on June 26, 2017. This preliminary indication is still subject to final verification.
Posted on August 30, 2019
Alerts
El Paso, TEXAS – On Monday, August 26, 2019, El Paso Electric Company (EPE) customers set a new peak demand of approximately 1,986 megawatts (MW), 2.9% or 57 MW higher than the peak established on June 26, 2017. This preliminary indication is still subject to final verification.
Posted on August 30, 2019
Construction
EL PASO, Texas – El Paso Electric (EPE) will be installing three new distribution circuits from the Ripley Substation in west El Paso to accommodate increasing electricity usage in the upper valley area. This work will require an overnight road closure along Doniphan Drive between Mesa Street / Country Club Road and Sunset Road from 9:00 p.m. to 6:00 a.m. on both Wednesday and Thursday, August 21 and 22. This work will also require temporary closure of the BNSF train tracks in this same area. Traffic control measures will be in place during this time, and El Paso Police will be onsite to help safely guide traffic.
Posted on August 20, 2019
People
On behalf of El Paso Electric, we want to extend our condolences to the families of those that were directly affected by this tragedy. Our mission and values to our community will not waiver during this difficult time. We are and will always be a company committed to the importance of inclusion, diversity and safety for all. Together, we are #ElPasoStrong.
Posted on August 5, 2019
Community
El Paso, TEXAS – For a large majority of teenagers who are currently attending school, summer is primetime for ‘R & R’ – rest and relaxation before heading back to school this fall; however, for 18 young adults, this summer was extra special as they made up El Paso Electric’s (EPE) 2019 Summer Internship Program cohort. At a reception held earlier today, Friday, August 2, at the Utility’s headquarters in Downtown El Paso, EPE employees along with friends and family of this year’s high school and college interns celebrated the completion of the 7th year of the program and all of their accomplishments.
Posted on August 2, 2019
Community
El Paso, TEXAS –After three months of planning, organizing and executing their plan, El Paso Electric (EPE) interns were able to unveil the newly built STEAM Lab at the El Paso Armed Services YMCA (ASYMCA) on July 30, 2019, including a donation of $2,000 to help maintain the Lab through the year.
Posted on July 30, 2019
Community
Earlier today, El Paso Electric (EPE) in partnership with El Paso Children’s Hospital (EPCH) named a hospital room in honor of EPE’s $25,000 donation that will assist in the expansion of pediatric surgical services.
Posted on July 25, 2019
Alerts
El Paso Electric está ayudando a sus clientes a mantenerse frescos y cómodos este verano.
Posted on July 16, 2019
Alerts
El Paso Electric is helping customers stay cool this summer!
Posted on July 16, 2019
People
EL PASO, Texas - El Paso Electric Company (EPE) today announced that the Company’s Board of Directors has appointed Adrian Rodriguez, EPE’s Senior Vice President, General Counsel and Assistant Secretary, as interim Chief Executive Officer. The Board has also appointed Elaina Ball, EPE’s Senior Vice President and Chief Administrative Officer, as interim Chief Operating Officer. These appointments are effective beginning August 1, 2019 and follow Mary Kipp’s (EPE’s current CEO and President) decision to accept the position of President with Puget Sound Energy in Washington state. To ensure a smooth transition, Kipp will continue with EPE until August 1, 2019.
Posted on July 1, 2019
Community
TEXAS – With the first day of Summer only a few hours away, long, hot and dry weather has already blanketed west Texas sending customers indoors where they can find refuge with cranked up ACs. Although higher electricity usage becomes the norm during Summer months, El Paso Electric (EPE) customers in Texas have already began to see a decrease on bills due to an interim fuel refund.
Posted on June 20, 2019
Construction
EL PASO, Texas – El Paso Electric (EPE) will be replacing electric distribution lines in far east El Paso to increase system reliability. This work will require two road closures beginning tomorrow (Wednesday), June 12, 2019 from 9:00 a.m. to 5:00 p.m. along Edgemere Boulevard between Tierra Este Road and Rich Beem Boulevard, and RC Poe Drive between Tierra Este Road and Edgemere Boulevard. Traffic control measures will be in place during this time.
Posted on June 11, 2019
Alerts
EL PASO, Texas – El Paso Electric (EPE) is assisting with power restoration efforts in Dallas County, Texas after over 350,000 customers were left without power as a result of a major thunderstorm that swept through East Texas.
Posted on June 10, 2019
Construction
EL PASO, Texas – As part of El Paso Electric’s (EPE) implementation of system reliability and infrastructure improvements, crews will be installing new communication fiber optic lines between substations in south-central El Paso. A road closure will be required along North Loop Drive between Woolridge Drive and where Delta and Trowbridge Drives meet from 10:00 a.m. to 1:00 p.m. tomorrow (Wednesday), June 11, 2019. Traffic control measures will be in place during this time, along with El Paso Police on-site to allow residents in the area to safely access neighborhood streets.
Posted on June 10, 2019
Alerts
SCAM ALERT: El Paso Electric Sees Increase in Small Businesses Being Targeted by Scammers
Posted on June 6, 2019
Community
El Paso Electric Enters Into Agreement to Be Purchased by the Infrastructure Investments Fund, an Investment Vehicle Advised by J.P. Morgan Investment Management Inc.
Posted on June 3, 2019
Community
A message to local Community Partners about El Paso Electric's recent announcement.
Posted on June 3, 2019
People
To our Valued El Paso Electric Customers,
We want to share with you an important update about El Paso Electric (EPE). On June 3, 2019 we announced a significant, long-term investment in our service area. Infrastructure Investments Fund (IIF), an investment vehicle advised by J.P. Morgan Investment Management Inc., has agreed to acquire EPE.
Posted on June 3, 2019
Construction
EL PASO, Texas – As a continuation to an ongoing infrastructure upgrade project, El Paso Electric (EPE) will continue to replace transmission lines along Raynolds Street between Gateway Boulevard West and Alameda Avenue, and along Gateway Boulevard East between Raynolds Street and Paisano Drive. These roads along with several other roads in the area will also be closed overnight Tuesday, May 21 and Wednesday, May 22 from 8:00 p.m. to 5:00 a.m. Traffic control measures will be in place during this time, along with El Paso Police on-site to provide emergency personnel access to the closed area as well as safely direct commuters through area detours.
Posted on May 20, 2019
Construction
EL PASO, Texas – As a continuation to an ongoing infrastructure upgrade project, El Paso Electric (EPE) will be replacing transmission lines along Raynolds Street between Gateway Boulevard East and Alameda Avenue, and along Durazno Street between Radford and Raynolds Streets. These roads will be closed, Saturday, May 18, 2019 from 8:00 a.m. to 4:00 p.m. Traffic control measures will be in place during this time, along with El Paso Police on-site to provide emergency personnel access to the closed area as well as safely direct commuters through area detours.
Posted on May 16, 2019
Construction
EL PASO, Texas – As a continuation to an ongoing infrastructure upgrade project, El Paso Electric (EPE) will be replacing transmission lines along East Paisano Drive between Gateway Boulevard West and El Paso Drive, including several other roads in the area, tomorrow (Wednesday), May 15, 2019 from 8:30 p.m. to 5:00 a.m. Overnight traffic control measures will be in place from 8:00 p.m. to 6:00 a.m.
Posted on May 14, 2019
Construction
EL PASO, Texas – As a continuation to an ongoing infrastructure upgrade project, El Paso Electric (EPE) will be replacing transmission lines along Delta Drive – the overpass bridge section of Delta – between Alameda Avenue and Trowbridge/North Loop Drives tomorrow (Tuesday), May 14, 2019 from 8:30 p.m. to 5:00 a.m. Overnight traffic control measures will be in place from 8:00 p.m. to 6:00 a.m.
Posted on May 13, 2019
Community
Summer is here and temperatures are rising. It’s also the time of year when electricity use goes up. But did you know there are plenty of things we can all do to reduce our energy consumption and be more Energy Wise?
Posted on May 13, 2019
Community
Las Cruces, NEW MEXICO – As chambers of commerce around the United States centralize their focus on business partnerships, the Las Cruces Hispanic Chamber of Commerce (LCHCC) takes a unique approach in recognizing the power of community organizations and the role businesses play in supporting these missions.
The recipients of the first quarter business awards exemplify their approach as they select El Paso Electric (EPE) for their First Quarter Large Business Award based on the Company’s community involvement and partnership program.
Posted on May 8, 2019
Alerts
TEXAS – El Paso Electric (EPE) customers who reside in Texas will see a decrease on their electric bills during the peak usage season of the summer as EPE files to issue a temporary fuel refund.
Posted on April 29, 2019
People
Washington, D.C. – The Smart Electric Power Alliance (SEPA) has announced the results of recent officer elections for the nonprofit’s Board of Directors.
Posted on April 24, 2019
Alerts
EL PASO, Texas – On March 28, 2019, El Paso Electric Company (EPE) filed with the City of El Paso, other municipalities incorporated in its Texas service territory and the Public Utility Commission of Texas (PUCT) to implement a Distribution Cost Recovery Factor (DCRF) surcharge for its Texas customers.
Posted on March 29, 2019
Alerts
Update: Our telephone system has been restored. Thank you for your patience.
El Paso Electric is currently experiencing issues with its telephone system. We appreciate customers' patience as we work to resolve this issue. Please use our Customer Login page to view and pay your bill, or request a Start, Stop, or Transfer service on your account.
An update will be provided once the system is up and running.
Posted on March 29, 2019
Construction
EL PASO, Texas – As part of the Texas Department of Transportation (TxDOT) Montana Avenue Widening Project, El Paso Electric (EPE) will be placing new cables on structures along Montana Avenue requiring a complete closure between Lee Trevino and George Dieter Drives this Sunday, March 31 from 6:00 to 11:00 a.m.
Posted on March 28, 2019
Alerts
Access to El Paso Electric’s Customer Login Site is currently unavailable due to ongoing maintenance. We apologize for the inconvenience this has caused.
Posted on March 7, 2019
Alerts
For the second year, El Paso Electric (EPE) teams up with El Paso Water and Texas Gas Service to raise awareness and educate customers on scams through the third annual Utility Scam Awareness Week initiative. Initiated by the Utilities United Against Scams, or UUAS, the week-long advocacy and awareness campaign focuses on educating customers of the tactics scammers use to steal their money.
Posted on March 4, 2019
Construction
EL PASO, Texas - Two major road closures scheduled to allow El Paso Electric to safely work on infrastructure projects.
Posted on February 26, 2019
Alerts
EL PASO, Texas – El Paso Electric Company (EPE) continues to see an increase in the number of scam calls over the last month with over 150 reports. Scammers are masking calls to customers to make it appear as if it was originated by EPE as well as resembling the customer service phone number. Each scam reported involved an automated message directing customers to call back a “1-800” number to make an outstanding payment.
Posted on February 20, 2019
Business News
EL PASO, Texas – El Paso Electric Company (EPE) today filed with the Public Utility Commission of Texas (PUCT) to implement a Transmission Cost Recovery Factor (TCRF) surcharge for its Texas customers.
Posted on January 25, 2019
Business News
El Paso Electric has identified generation resource
Posted on January 21, 2019
People
The Federal Reserve Board on Wednesday announced the designation of the Chairs and Deputy Chairs of the 12 Federal Reserve Banks for 2019. Mary Kipp, President and Chief Executive Officer of El Paso Electric (EPE), is named Deputy Chair of the Federal Reserve Bank of Dallas.
Posted on January 9, 2019
Community
El Paso Electric (EPE) is now accepting applications for the 2019 Summer High School Internship Program. The paid internship opportunity, in its seventh year, is open to all high school juniors in EPE’s service area (Van Horn, TX to Hatch, NM). The application deadline is February 3, 2019.
Posted on December 27, 2018
Construction
El Paso, Texas – As part of an infrastructure upgrade project to increase grid capacity and reliability, El Paso Electric (EPE) crews will continue work on transmission lines adjacent to I-10 along Gateway Boulevard East between Corral Dr. and Diesel Dr. from Tuesday, December 18 to Thursday, December 20 from 8 p.m. to 6 a.m. each day.
Posted on December 17, 2018
Business News
El Paso Electric (EPE) has signed a Memorandum of Understanding with New Mexico State University (NMSU) to explore the feasibility to develop a utility-scale solar and energy storage project that could supply power to the university as well as provide students and faculty a unique power distribution and generation laboratory for educational and research purposes.
Posted on December 10, 2018
Community
El Paso Electric (EPE) today joins the Edison Electric Institute (EEI) in marking the milestone of one million electric vehicles (EVs) on U.S. roads. As cities and communities seek smart, sustainable mobility solutions, electric transportation is a critical component – including EVs, public transit, and charging infrastructure. Electric transportation meets customer needs, provides environmental benefits, and supports America’s energy security.
Posted on November 30, 2018
Community
El Paso, Texas – El Paso Electric (EPE) hosts the first ever ‘Electricity 101’ Academic Partnering Workshop bringing together local educational institutions to get an inside look at power generation, distribution and transmission. The ‘Electricity 101’ academic workshop aims to better prepare educators to help develop local, prospective applicants for jobs available at EPE.
Posted on November 30, 2018
Alerts
El Paso, Texas – El Paso Electric (EPE) has seen an increase in the number of scam calls targeting customers, with over 60 reported just this month. Scammers are masking calls to make it appear as if it was originated by EPE as well as resembling the customer service phone number. Each scam reported involve the threat to disconnect service if payment is not made immediately. Customers are being directed to purchase a prepaid debit card to handle payment. Customers are then provided with either a “1-800” or “1-877” non-affiliated EPE phone number to call back to make the payment over the phone.
Posted on November 28, 2018
Community
El Paso, Texas – El Paso Electric (EPE) eagerly awaits the 82nd Annual First Light Federal Credit Union Sun Bowl Thanksgiving Parade to showcase an El Paso treasure, Mandy The Mule, that celebrates El Paso’s history and symbolizes how far the utility has come in energy production.
Posted on November 21, 2018
Business News
Texas – On October 25, 2018, the Public Utility Commission of Texas (PUCT) approved El Paso Electric’s (EPE) filing, on an interim basis, to reduce its existing Texas fuel factor by approximately seven percent.
Posted on October 30, 2018
Community
EL PASO – The Texas Department of Transportation El Paso District is partnering with the El Paso Police Department and the El Paso Electric Company for a pedestrian safety campaign launching ahead of Halloween and the end of daylight saving time. The campaign consists of multiple bilingual video public service announcements and the distribution of thousands of reflective slap bands.
Posted on October 29, 2018
Alerts
Due to a higher than normal call volume to our Customer Service dept, customers may hear a busy signal. We appreciate your patience. You can also get more info about your account by logging on to your #EPElectric Customer Self Service page by visiting https://bit.ly/2R59YPv .
Posted on October 22, 2018
Business News
The U.S. Air Force, alongside El Paso Electric (EPE), officially celebrate the completion and commercial operation of the Holloman Atlas Solar Array at a ribbon cutting ceremony today. The EPE-owned and operated solar facility, its first built to serve a U.S. military installation, spans 42-acres and is dedicated to serve the Holloman Air Force Base electric load in Otero County, New Mexico.
Posted on October 19, 2018
Business News
EL PASO, TX– In March of 2018, the City of El Paso and El Paso Electric (EPE), came to an agreement to increase the City of El Paso franchise fee to electric bills for residents and businesses within El Paso city limits. The one percent increase will begin October 1, 2018, and will be reflected on bills as a separate line item; however a federal tax rate reduction and a decrease in fuel costs, will offset the increase.
Posted on September 28, 2018
Alerts
LAS CRUCES, New Mexico – After analyzing customer traffic at all El Paso Electric (EPE) customer service locations, EPE will be closing the customer service office located at 1201 South Solano Drive in Las Cruces after 5:00 p.m. on Wednesday, November 21, 2018.
Posted on September 19, 2018
Business News
El Paso Electric issues a statement from Mary Kipp, President and CEO, regarding El Paso Electric’s motion to withdraw its voluntary New Mexico Community Solar filing from New Mexico’s Public Regulation Commission:
Posted on September 12, 2018
Alerts
Update: Phone service has been restored at El Paso Electric.
El Paso Electric is currently experiencing issues with its telephone system. We appreciate customers' patience as we work to resolve this issue. An update will be provided once the system is up and running.
Posted on September 11, 2018
Construction
El Paso Electric (EPE) crews have completed the conduit work needed on the newly repaired utility bridge ahead of schedule and the complete overnight closures on I-10 in downtown El Paso are no longer required. The far right lane will be closed overnight from 8 p.m. to 6 a.m. in both east and westbound directions until EPE crews complete the work needed along the utility bridge entrance access points.
Posted on August 22, 2018
Alerts
El Paso Electric (EPE) has seen an increase in the number of scam calls reported this month. The scams reported involve the threat to disconnect service if payment is not made immediately. Customers are being asked to purchase a prepaid debit card and are provided with a number to call back to make the payment over the phone. The phone number used to call back for payment is not an EPE-associated phone number.
Posted on August 21, 2018
Construction
In order to allow El Paso Electric (EPE) crews to safely place electrical cables through the newly repaired utility bridge, consecutive overnight closures will be required. Commuters can expect the following I-10 eastbound and westbound closures in downtown El Paso on the following dates and times:
Posted on August 17, 2018
Construction
El Paso Electric (EPE) crews have completed the necessary rerouting of electrical cables ahead of time and are ready to remove the existing wires from the damaged utility bridge before the repairs to the bridge begin next week.
Posted on August 10, 2018
Community
El Paso, TX- El Paso Electric’s (EPE) Summer College and High School interns have wrapped up this year’s Corporate Social Responsibility (CSR) Initiative by volunteering to refurbish Aliviane’s Women’s and Children’s Facility.
Posted on August 2, 2018
Business News
El Paso Electric Company (EPE) (NYSE:EE) today released its first Corporate Sustainability Report, a compilation of the Company’s recent energy and environmental accomplishments. The report provides the community insight into EPE’s sustainability efforts, and allows the Company to track, measure and report sustainability metrics annually.
Posted on August 2, 2018
Construction
EL PASO, Texas — In order to allow TxDOT to make the necessary repairs to the damaged utility bridge, El Paso Electric (EPE) has begun the emergency work required to clear the bridge of electrical cables by temporarily rerouting them until the bridge is permanently fixed. The work required to complete this project is expected to last through the end of August.
Posted on July 26, 2018
Community
El Paso Electric (EPE) is celebrating National Lineworker Appreciation Day today, July, 10, 2018, in partnership with the International Brotherhood of Electrical Workers Local 960. The day honors the thousands of lineworkers across the country who work hard every day to serve the power needs of their communities.
Posted on July 10, 2018
Community
El Paso, TX- El Paso Electric’s (EPE) Summer College and High School interns today announced their company-wide program for this year’s Corporate Social Responsibility (CSR) Initiative. This year, the students will be developing a project that works to address the issue of substance abuse through the refurbishment of the Aliviane Inc., a nonprofit that offers treatment and recovery programs to the El Paso community.
Posted on June 25, 2018
Community
In preparation for the upcoming summer season, seven local area interns will be getting ready for the project of a lifetime. Every summer, El Paso Electric (EPE) selects seven college students to participate in a 12-week-long internship program that helps them gain valuable job experience while giving back to the community. Through this program, interns will work closely with EPE employees and local high school interns to develop and implement a project that will benefit the region.
Posted on June 15, 2018
Construction
El Paso, Texas – As a continuation to an ongoing infrastructure upgrade project, El Paso Electric (EPE) crews will begin work on transmission lines over I-10 at North Raynor Street on Sunday, June 3, 2018, from approximately 5:00 a.m. to 12:00 p.m. Traffic control measures will begin at 4:00 a.m.
Posted on May 30, 2018
Community
El Paso, Texas — El Paso Electric (EPE) is partnering with ARCA Recycling, Inc. (ARCA) to begin its Appliance Recycling Program for residential customers in Texas. To participate in the Program, customers contact ARCA to schedule pick-ups of their old refrigerators or freezers at no charge and EPE will provide a $50 rebate check per qualifying appliance.
Posted on May 17, 2018
Construction
As part of an infrastructure upgrade project to increase grid security and reliability, El Paso Electric (EPE) crews will begin work on transmission lines over the I-110/ US Highway 54, lanes above Durazno St. on Sunday, May 20, from approximately 5:00 a.m. to 12:00 p.m. Traffic control measures will begin at 4:00 a.m.
Posted on May 17, 2018
Construction
El Paso, Texas – El Paso Electric (EPE) crews will begin work on transmission lines for the Texas Department of Transportation (TxDOT) Zaragoza Roadway improvement project. Overnight closures are needed to allow EPE crews to safely relocate transmission poles and lines just north and south of Montwood Drive at the intersection of Zaragoza Road.
Posted on May 9, 2018
People
Elaina L. Ball joins El Paso Electric (EPE) as Senior Vice President and Chief Administrative Officer. Elaina joins the EPE team from Austin Energy, the publicly owned electric utility serving 450,000 customers in the Austin, Texas area.
Posted on May 2, 2018
Business News
On Tuesday, April 24, 2018, El Paso Electric (EPE) filed for approval for a new Community Solar Program in New Mexico with the New Mexico Public Regulatory Commission (NMPRC). Under the proposed program, EPE’s New Mexico customers will have the opportunity to subscribe, on a voluntary basis, to solar generation from a new 2 megawatt (MW) solar facility to be constructed, owned and operated by EPE located near the intersection of highway I-10 and I-25, in Doña Ana County.
Posted on April 25, 2018
Business News
The New Mexico Public Regulation Commission (NMPRC) today approved El Paso Electric’s (EPE) filing to begin issuing a credit in bills to reflect the reduction of the federal tax rate for New Mexico customers. The federal tax credit will be reflected on customer bills beginning May 1, 2018.
Posted on April 25, 2018
Business News
Texas – On Friday, April 13, 2018, El Paso Electric (EPE) filed with the Public Utility Commission of Texas (PUCT), the City of El Paso and the other incorporated cities and towns within its Texas service territory to reduce its existing Texas fuel factor by approximately 29 percent.
Posted on April 16, 2018
Community
El Paso Electric (EPE) is proud to announce that it has received the 2018 ENERGY STAR® Partner of the Year Award for its efforts in kilowatt-hours (kWh) savings and increased education about energy efficiency. EPE’s accomplishments will be recognized by the U.S. Environmental Protection Agency and the U.S. Department of Energy at a ceremony in Washington, D.C. on April 20, 2018.
Posted on April 12, 2018
Construction
EL PASO, Texas — El Paso Electric (EPE) will be performing electrical work that will require an eastbound and westbound closure of I-10 between Loop 375 and Lee Trevino from 5 a.m. to 12:30 p.m. on Sunday, April 15, 2018.
Posted on April 6, 2018
Alerts
On March 27, 2018, the Public Utility Commission of Texas (PUCT) approved the federal income tax credit, on an interim basis, as proposed by El Paso Electric (EPE) for its Texas customers. Customers can expect to see the credit in bills as early as April 3, 2018.
Posted on March 29, 2018
Business News
On March 20, 2018, El Paso Electric (EPE) filed with the Public Utility Commission of Texas (PUCT) a request to expand its Texas Community Solar program to include additional solar energy to serve more customers and reduce the monthly capacity charge for all program participants. EPE is requesting approval of this expansion by May 1, 2018.
Posted on March 21, 2018
Community
Did you know there are plenty of things we can all do to reduce our energy consumption and be more Energy Wise?
Posted on March 2, 2018
Business News
El Paso Electric (EPE) filed a proposal today with the Public Utility Commission of Texas (PUCT), the City of El Paso and the other incorporated cities and towns within its Texas service territory to provide a credit to customers in Texas for the decrease in the federal income tax rate, effective with bills issued on or after April 1, 2018.
Posted on March 1, 2018
Alerts
Scammers typically use phone, in-person, and online tactics to target utility customers. They often pose as electric, water, or natural gas company employees, and threaten customers by telling them that their services would be disconnected or shut off if they fail to make an immediate payment – typically using a prepaid card or other non-traceable form of payment.
Posted on February 19, 2018
Alerts
Metallic or Mylar balloons are a popular gift for Valentine’s Day, but if they are not handled properly, they can cause serious damage to power lines and ultimately result in power outages.
Posted on February 13, 2018
Community
El Paso Electric is proud to offer programs in New Mexico and Texas to help consumers save energy and become more energy efficient.
Electricity is an important service in our daily lives and it needs to be used wisely. The efficient use of energy assists in reducing oil imports, conserves natural resources and preserves the environment. Energy efficiency in your home or business can be increased by implementing energy efficiency and energy conservation measures. By using and implementing the information contained in this website, you can change the way energy is used in your home and business.
Posted on February 1, 2018
Alerts
El Paso Electric (EPE) was one of the first utilities in the state of Texas to address and identify a mechanism to refund Texas customers due to the reduction in the federal income tax rate.
Posted on January 23, 2018
Alerts
El Paso Electric (EPE) warns customers of a scam currently involving individuals falsely representing themselves as EPE customer service representatives. Customers are being told they have to pay for a new meter and are being asked to call a phone number not associated with EPE to make the payment immediately or their service will be shut off. Reports of this scam have all been small business owners in the downtown Las Cruces area. This scam has been reported to the Las Cruces Police Department.
Posted on January 16, 2018
Alerts
El Paso Electric is providing further information about the TIO Networks USA, Inc. security incident that we previously reported. TIO is a third-party provider of mobile payment applications and other payment technologies for many companies, including El Paso Electric’s mobile pay application, MobilePay. In November, TIO suspended its operations, and as a result, El Paso’s MobilePay became unavailable.
Posted on December 26, 2017