Smart Meters

Don’t miss a beat: Smart meter installations are underway for El Paso Electric customers

As part of our commitment to provide the best customer experience possible, EPE is replacing its current meters with state-of-the-art smart meter technology. Installations are underway and will continue through 2025.

Smart Meter Installation Schedule

Installations are underway and will continue through 2025.

Smart Meter Surcharge

EPE customers will be charged a monthly fee to cover the cost of the smart meter installation. To help offset this surcharge, customers can use the smart meter technology to manage their energy use and control costs.

Surcharges by Rate Class

Texas Surcharge

Rate No. Rate Class Monthly Surcharge
Rate No. 01 Rate Class Residential Monthly Surcharge $2.03
Rate No. 02 Rate Class Small General Service Monthly Surcharge $5.17
Rate No. 07 Rate Class Outdoor Recreational Lighting Monthly Surcharge $7.52
Rate No. 09 Rate Class Government Traffic Signal Monthly Surcharge $4.15
Rate No. 11-TOU Rate Class Time of Use Municipal Pumping Monthly Surcharge $9.93
Rate No. 22 Rate Class Irrigation Monthly Surcharge $7.23
Rate No. 24 Rate Class General Service Monthly Surcharge $9.68
Rate No. 25 Rate Class Large Power Monthly Surcharge $12.35
Rate No. 34 Rate Class Cotton Gin Monthly Surcharge $8.74
Rate No. 41 Rate Class City and County Service Monthly Surcharge $10.36

Opting Out of a Smart Meter

Customers have the option to opt out of getting a smart meter. However, they must pay a one-time fee and a recurring monthly fee to maintain their current meter. EPE encourages customers to research the benefits of smart meters before making a final decision. To opt out, contact Customer Care at customercare@epelectric.com or call 915-543-5970. EPE chat is also available. 

Texas Opt Out Fees

Texas Opt Out Fees

Meter Choice One-Time Fee Monthly Recurring Fee
Meter Choice Keep existing meter One-Time Fee $106.67 Monthly Recurring Fee $13.44
Meter Choice Replace existing meter with a non-communicating meter One-Time Fee $143.58 Monthly Recurring Fee $13.44
Meter Choice Replace smart meter with non-smart meter One-Time Fee $171.21 Monthly Recurring Fee $13.44
Chat is Offline