High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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Posted on March 29, 2019

Update: EPE Phone Lines Available

Update: Our telephone system has been restored. Thank you for your patience.

El Paso Electric is currently experiencing issues with its telephone system. We appreciate customers' patience as we work to resolve this issue.Please use our Customer Login page to view and pay your bill, or request a Start, Stop, or Transfer service on your account.

An update will be provided once the system is up and running.

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