COVID-19 pandemic update
We are here to help customers through financial impacts the COVID-19 pandemic may incur. We are suspending service disconnections until further notice. While payments are still required, we will be working with customers on a case-by-case basis to establish any needed payment arrangements. To learn more about payment assistance programs, click here.
Posted on March 29, 2019

Update: EPE Phone Lines Available

Update: Our telephone system has been restored. Thank you for your patience.

El Paso Electric is currently experiencing issues with its telephone system. We appreciate customers' patience as we work to resolve this issue.Please use our Customer Login page to view and pay your bill, or request a Start, Stop, or Transfer service on your account.

An update will be provided once the system is up and running.