High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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The Macho Springs – Springerville 345 kV rebuild project, located in the northern region of the Gila National Forest in New Mexico, will include replacing a total of two hundred ninety-nine (299) structures. This project will not include any re-conductoring and shall utilize wire transfers. Additionally, the project shall also include the replacement of 345 kV insulators for approximately thirty-six (36) existing lattice tower structures, each structure having 6 insulators in a V-string configuration.

The Macho Springs –Springerville 345 kV rebuild project is approximately fifty (50) miles in total length and will be constructed in three (3) phases. The insulator replacement project is approximately seventy-eight (78) miles. This gives the project a total of one-hundred-twenty-eight (128) miles.  TRC has been retained by The El Paso Electric Company (EPE) to assist with project management, construction management, land services and environmental services.  Summit Line Construction was awarded the project in May 2023 for the construction of the rebuild project. Click HERE for more information.

For questions regarding the Macho Springs – Springerville 345kV Rebuild Project, please contact:

Cesar Saucedo

Senior Project Manager

Phone: (915) 543-5721

Email: cesar.saucedo@epelectric.com

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