Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.
If you find yourself in in a similar situation, please contact us and ask about our assistance programs. You can find more information as well as learn more about agencies that can help here.
Visit our Corporate Sustainability web pages to see data and detailed information regarding our recent sustainability milestones and our approach to environmental stewardship and social responsibility
El Paso Electric has been a leader in low carbon generation and will remain so moving forward. That’s why we have shifted towards increasing our renewable energy to provide clean energy to our customers. Read on to learn all about clean energy and how we can use it to help create a cleaner greener future.
With the popularity of electric vehicles (EVs) on the rise, we're committed to providing you with extensive information on the benefits and potential savings of driving electric. Here you can find answers to your questions about EVs, along with information about our special rates and state incentives.
Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.