High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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Customer Service

Providing exceptional customer service is a commitment we strive to fulfill every day. Let us help you get more done with our convenient and easy-to-use Customer Service tools.

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Customer Service


Save Money and Energy

Save Money and Energy

Being energy efficient not only helps our customers, it also helps our environment. Check out the useful resources that can help make your home more energy efficient.

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Manage Your Account

When it comes to understanding your bill and managing your account, your convenience is our priority. It’s easy and only takes a minute to register, log in and access your account. You can even make payments online.

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Manage Your Account

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