High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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At El Paso Electric, providing exceptional service to our customers extends across every part of our business. That is why we build innovative systems that make our power grid safer and more reliable, increase power generation from renewable energy sources to help preserve our environment, and find new ways for customers to easily manage accounts online.

For more information relating to your electric service, rates or the many programs we offer, use the links located on this page.

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