COVID-19 pandemic update
We are here to help customers through financial impacts the COVID-19 pandemic may incur. We are suspending service disconnections until further notice. While payments are still required, we will be working with customers on a case-by-case basis to establish any needed payment arrangements. To learn more about payment assistance programs, click here.

Welcome to the EPE Move Center


Manage your El Paso Electric account quickly and conveniently online with the EPE Move Center. Just keep the information shown below handy and make changes to your account in just a few clicks.

If you prefer to speak with a customer service team member, feel free to call us toll-free at 1-800-592-1634.



New Customer? Activate Service 
Existing Customer? Login Here 
New Construction? Learn More
START Service
  •  The address where you want to
     start service
  •  The date you’d like to start service






Existing Customer  |  New Customer

STOP Service
  •  The address where you want to
     stop service
  •  The date you’d like to stop service
  •  The address where we can mail
     your final bill





Existing Customer

  •  The address where service will stop
  •  The date you’d like to stop service
  •  The address where we can mail your final bill
  •  The address where you want to
     start service
  •  The date you'd like to start service


Existing Customer