Manage My Account Services Not Available April 20 - 21

We will be conducting a website upgrade on Saturday, April 20 through Sunday, April 21. Due to this upgrade, Manage My Account will be unavailable. We apologize for any inconvenience.

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Manage My Account Services Not Available April 20 - 21

We will be conducting a website upgrade on Saturday, April 20 through Sunday, April 21. Due to this upgrade, Manage My Account will be unavailable. We apologize for any inconvenience.

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NM Residential Rebate Programs

The EPE NM Residential Rebate Programs are available. Complete the fillable application and submit via email to ev@epelectric.com.

Apply Now  

NM Electric Bicycle Rebate Program

The EPE NM Electric Bicycle Rebate Program is available. Complete the fillable application and submit via email to ev@epelectric.com.

Apply Now  

 

Residential Programs:

EV Smart Rewards NM Program (Coming Soon!): A rewards program that allows customers to earn off-bill incentives for authorizing EPE to schedule charging through customer-enrolled Electric Vehicle (EV) or EV charging station, with a one-time enrollment incentive of $125, an annual incentive of $50, and potential additional rewards of up to $5 per month for customers participating in low carbon or other demand response events. Customers can opt out of a Company-scheduled charging session at any time.

Qualifications:

To qualify for the incentive, the customer must meet the following criteria:

  • Have an account in EPE’s NM service territory under Residential Rate 01[1];
    • Have a qualifying vehicle with active vehicle telematics subscription[2] or have any EV with a qualifying networked charging station.
      1. Customers interested in participating in the program using active vehicle telematics subscription, must have a qualifying vehicle which currently includes EVs manufactured by the following companies.
  • Audi: e-Tron
  • BMW: i3, i4, i7, iX
  • Chevrolet: Bolt, Volt
  • Ford: Mach-E Mustang, F-150 Lightning
  • Jaguar
  • Land Rover
  • Tesla: Model 3, Model S, Model X, Model Y
  • Toyota: RAV 4 Prime, Prius Prime, bZ4X
  • Volkswagen: e-Golf, ID.4, Tiguan PHEV 
  1. Customers who do not own a qualifying EV listed above, may still participate using one of the qualifying networked charging stations supported for this program which currently includes stations manufactured by the following companies.
    • ChargePoint: Home Flex
    • Siemens: VersiCharge Gen 3
    • Smartenlt: SmartElek L1/L2 charging cable
    • EnelX: JuiceBox
  • Customer must complete 12 consecutive months in the program and allow the Company to schedule at least 80% of their charging in each month to qualify for the additional annual incentive.
  • Customer can manually opt out of a Company-scheduled EV charging session at any time. A customer will not qualify for the additional annual incentive amount if the Customer opts out of or charges outside of scheduled charging more than 20% of the time of the Company-scheduled charging sessions during a consecutive 12-month period.

If the customer does not meet the above qualifications, the customer can email EPE at ev@epelectric.com for further review.

Residential Smart Charging Program*: A rebate towards the purchase of a qualifying smart Level 2 charging station of up to $500 for standard residential customers or up to $600 for Low Income (LI) customers.

Qualifications:

To qualify for the program, the customer must meet the following criteria:

  • Have an account in EPE’s NM service territory under Residential Rate 01;
  • Have an EV that is registered with the New Mexico Motor Vehicle Division using the service address listed on EPE’s residential account;
  • Low-Income customers must submit a self-certification of income eligibility form to demonstrate household adjusted gross income, as defined in the Income Tax Act, of equal to or less than 200% of the federal poverty level;
  • Enroll in EV Smart Rewards NM Program or WHEV rate rider and have a qualifying charging station purchased after the TEP implementation date:
  1. Enroll in EV Smart Rewards NM Program for a minimum of 18 months using Wi-Fi enabled stations from the following brands:
  • ChargePoint,
  • Siemens,
  • SmartenIt,
  • EnelX; OR
  1. Enroll in WHEV Rate Rider and purchase the station that meets the following criteria:
  • Is certified and listed under a Nationally Recognized Testing Laboratory (NRTL); including but not limited to Underwriters Laboratories (UL) or Electrical Testing Laboratories (ETL);
  • Has Wi-Fi or cellular capabilities:
        • Low-income customers who do not have Wi-Fi in their home are not required to obtain Wi-Fi to qualify for the incentive;
  • Has smart charging capabilities to program charging schedule and respond to external signals through either Open Automated Demand Response (“OpenADR”)[3] or Open Charge Point Protocol (“OCPP”)[4] communications protocol; and
  • Agree to share charging data with EPE (through a charging station vendor that has a data sharing agreement with EPE).

If the customer does not meet the above qualifications, the customer can email EPE at ev@epelectric.com for further review.

Home Wiring Program*: A rebate for installation costs of a new 240V outlet dedicated to EV home charging of up to $1,300 for standard residential customers, or up to $1,800 for LI customers. If a panel upgrade is required, EPE will provide an additional rebate of up to $2,500.

Qualifications:

To qualify for the program, the customer must meet the following criteria:

  • Have an account in EPE’s NM service territory under Residential Rate 01;
  • Own or rent a single-family home (homeowner permission required if renting home)
  • Own or lease an EV that is registered with the New Mexico Motor Vehicle Division using the service address listed on EPE’s residential account.
  • Provide proof of installation of qualifying NEMA outlets or the hardwiring of a charging station to a home’s electrical system after the TEP implementation date with receipts;
  • Provide a proof of passing City/ County inspection authorizing electrical upgrades (if applicable); and
  • Enroll and commit to participate in EV Smart Rewards NM Program for a minimum of 18 months (if customer has a qualifying EV or charging station). Customers who do not have a qualifying vehicle or charging station, will only be required to participate in WHEV rate rider[5];
  • Low-income customers must submit a Self-Certification of income eligibility form to demonstrate household adjusted gross income, as defined in the Income Tax Act, of equal to or less than 200% of the federal poverty level.
  • Rebates shall not exceed 100 percent of the costs paid by the customer.

If the customer does not meet the above qualifications, the customer can email EPE at ev@epelectric.com for further review.

On-the-hood Electric Vehicle Rebate Program* (Coming Soon!): A rebate of $4,000 on the purchase of a qualifying electric vehicle (with an MSRP below $55,000), offered only to low-income customers.

Qualifications:

To qualify for the rebate, the customer must meet the following criteria:

  • Purchase an EV with an MSRP of $55,000.
  • Must reside in NM.
  • Provide proof of purchase to EPE after the TEP implementation date;
  • Have an existing electric account in EPE’s NM service territory under Residential Rate No. 01; and
  • Submit a Self-Certification of income eligibility form to demonstrate household adjusted gross income, as defined in the Income Tax Act, of equal to or less than 200% of the federal poverty level.

Electric Bicycle Rebate Program: A rebate towards a purchase of qualifying electric bicycles and tricycles to help offset 50% of the purchase costs up to $900 for standard residential customers, or to help offset 70% of the purchase costs up to $1,300 for LI customers.

Qualifications:

To qualify for the rebate, the customer must meet the following criteria:

  • Purchase an electric bicycle that is of class 1, 2, or 3, or an electric tricycle (“e-trike”) that:
    • Has an electric motor powered by a battery that can be charged with an external charger;
    • Includes pedals that can propel it under human power;
  • Provide proof of purchase to EPE after the TEP implementation date;
  • Have an existing electric account in EPE’s NM service territory under Residential Rate No. 01; and
  • The primary use for the E-bike should be for transportation needs in order offset vehicle miles.
  • Low-Income customers must submit a Self-Certification of income eligibility form to demonstrate household adjusted gross income, as defined in the Income Tax Act, of equal to or less than 200% of the federal poverty level.

*Customers that receive rebates from EPE are required to participate in EV Smart Rewards NM Program (Coming Soon!) or Whole House EV Rate Rider Incentive credit.

[1] Customer will maintain an active account in good standing and all terms and conditions of the Customer’s applicable retail rate schedule will continue to apply. The Customer will be billed for their monthly energy usage for EV charging under their applicable retail rate schedule

[2] While some OEMs offer telematics as included in the sale of the vehicle, others may require their customers to purchase a subscription after a limited free-trial period. Some dealerships may offer free telematics to support sales and therefore not all customers will be subject to subscription costs. For more information, customers are encouraged to reach out to the dealership or OEM.

[3] https://www.openadr.org/faq#3

[4] https://www.openchargealliance.org/protocols/ocpp-201/

[5] Customers that participate in the EV Smart Rewards NM Program are not required but may also participate in the Whole House Electric Vehicle Rate Rider.

 

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