Pay by Mail

To make your El Paso Electric bill payments by mail, please send your El Paso Electric bill along with payment to the following address:

 

El Paso Electric

P.O. Box 660380

Dallas, Texas 75266-0380

 

Accepted Forms of Payment

• Paper check

 

Service Fee

• Free

 

Required Information

• El Paso Electric billing statement (original or copy)

or

• El Paso Electric account number
• Service address zip code

 

Payment Information

• Payments received by 6 p.m. MT on a business day will be posted to your El Paso Electric account the following business day. Payments received on weekends and holidays or after 6 p.m. MT on a business day will take two business days to post to your El Paso Electric account.
• If you have received a disconnection notice or are paying to have your service restored, please contact El Paso Electric Customer Service in Texas at (915) 543-5970 or in New Mexico at (575) 526-5555 with your confirmation number to advise us of your payment and/or to schedule a re-connection.
• EPE will assess a returned check charge if a check payment is returned.