High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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El Paso Electric’s Electric Service Requirements book, known as the Blue Book, is a comprehensive guide to assist customers, contractors, electricians, builders, architects and engineers in the planning and completion of electrical installations.

The information in the Blue Book conforms with the latest editions of the National Electric Safety Code, the National Electric Code and any other Codes and Regulations in effect in our service areas. For a hard copy of the Blue Book call (915) 351-4291 in Texas or (575) 523-3537 in New Mexico.

 Download the Electric Service Requirements Book (Blue Book)  

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