Reliability Information

linemen at work on transformer

Providing safe and reliable electrical service to our customers is El Paso Electric's number one priority. Thanks to the hard work and efforts of our Transmission and Distribution employees, EPE has consistently obtained high reliability ratings in Texas and New Mexico. 

El Paso Electric attributes this accomplishment to EPE employees’ dedication to maintaining the equipment, system reliability and getting our customers’ electric service restored as quickly as possible.  Our transmission and distribution employees, who are responsible for the daily operation of the electrical system, respond to any outage by evaluating the outage as quickly as possible, isolating the issue, and then making the necessary repairs in order to get our customers back on line.

Click below to see El Paso Electric's system reliability ratings in Texas and New Mexico: