High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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High Call Volume - Options to Reach Us

Due to a high volume of calls, you may experience a busy signal when calling our Customer Care department. If you have questions regarding your bill, are requesting a start or stop service, please visit My Account Portal. You can also send a detailed email to customercare@epelectric.com with your request. Thank you for your patience.

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Jornada to Moongate 115kV Transmission Line

 Background and Timeline - Jornada to Moongate 115kV Transmission Line Project

Tierra Right of Way Services, Ltd. (Tierra), has been retained by The El Paso Electric Company (EPE) to assist in providing the necessary land services to complete the Jornada to Moongate 115kV Transmission Line (the project). Due to high growth in the area, the project is necessary to meet increased demand and will involve construction of a new electric transmission line from the current Jornada Substation, on the corner of Thurmond Road and Calle Paraiso, to the new Moongate Substation, which is currently under construction at the corner of Moongate Road and El Centro Boulevard. The transmission line will be approximately 8.8 miles long and will be constructed across privately owned parcels and New Mexico State Trust lands and within City of Las Cruces public rights-of-way. Click HERE for more information. 

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