Assistance Programs

Project Care

Project Care is a program to help El Paso Electric customers with financial emergencies pay their electric bill. For each dollar donated to Project Care by employees and customers, EPE shareholders match their donation dollar-for-dollar. The fund is administered in El Paso by the El Paso County General Assistance and in New Mexico by the Salvation Army.

 

Payment Arrangement

Payment Arrangement is designed to assist you during a financial crisis.  You may contact El Paso Electric to discuss this temporary payment program.

Low-Income Rider

Customers that qualify for this program will not be billed the Residential Service Customer Charge.